Network Administrator - State of Michigan

This is an at-will, nonpartisan position in the Senate Business Office (SBO). The SBO oversees the general administrative operations of the Michigan Senate and includes the Facilities & Services, Finance, Human Resources, Office of the Director, Senate Information Services, and Senate Police departments.
 
Under the direction of the Director of the Senate Business Office, SIS Director, and supervised by the IT Services Manager, the Network Administrator provides network infrastructure support, and performs all aspects of the configuration and maintenance of the Senate network and infrastructure systems. The Network Administrator coordinates work activities within the technical support group, and schedules upgrades and maintenance activities with Senate offices.
 
ESSENTIAL JOB FUNCTIONS:
 

• Ensures tickets are resolved following approved procedures.
• Identifies problems, incidents, and requests correctly, then categorizes and prioritizes them as needed.
• Manages the configuration of user endpoints centrally, following approved processes
• Identifies problems, leveraging monitoring tools and incident analysis, and participates in problem resolution
• Identifies network problems using analyzers, performance monitors, and other network tools for resolving or recommending alternatives for correcting problems  
• Implements mitigation plans and/or correction of vulnerabilities
• Administers and maintains the security of platforms and documents the resolutions
• Coordinates with the Helpdesk to communicate activities to impacted end users
• Serves as a technical lead on projects related to network design, configuration, and maintenance
• Administers network infrastructure, including switches, routers, firewalls and wireless devices and controllers
• Administers TCP/IP on the network including design and tracking of the IP infrastructure and DHCP
• Analyzes bandwidth monitoring, content filtering, and syslog monitoring data to assist with recommendations, incident response, and problem resolution
• Maintains and updates operating systems and firmware updates for infrastructure devices used by the Senate.

SECONDARY DUTIES AND RESPONSIBILITIES: 
 

• Participates in the disaster recovery planning and testing
• Performs all other duties, as requested by the Infrastructure Supervisor and IT Services Manager
• Participates in the evaluation and testing of software packaging and user endpoint hardware