NetSuite Lead - Judge Group

Position Summary: The NetSuite Lead will act as the primary point of contact for NetSuite-related functionality, system configuration, and troubleshooting. This role requires a balance of technical proficiency and business process understanding to support the organization’s operational needs. While not a developer, the ideal candidate will have sufficient expertise to diagnose issues, provide insights, and coordinate with technical teams for advanced support when necessary.

Key Responsibilities:

• Serve as the in-house expert on NetSuite, answering user questions regarding functionality, workflows, and system capabilities.
• Configure NetSuite modules to align with business needs, ensuring efficient operation of demand planning, inventory management, order-to-cash, and financial processes.
• Develop and maintain saved searches, custom reports, and dashboards to support operational and strategic decision-making.
• Diagnose and troubleshoot system or process issues, collaborating with internal stakeholders and external consultants when needed.
• Conduct user training and provide ongoing support to ensure efficient use of NetSuite across teams.
• Collect and document detailed information about issues and system requirements to facilitate escalation or customization by external partners or IT teams.
• Collaborate with business leaders to identify opportunities for system improvements and process optimizations.
• Manage and maintain system documentation, ensuring up-to-date records of configurations, customizations, and workflows.
• Assist in data management tasks, including imports, exports, and data integrity audits.
• Stay informed about NetSuite updates and new features, recommending and implementing enhancements as appropriate.

Qualifications:

• Proven experience as a NetSuite Administrator, Analyst, or similar role, preferably in a wholesale distribution or multi-channel retail environment.
• Strong understanding of NetSuite modules, particularly demand planning, inventory/warehouse management, order-to-cash processes, and financial accounting.
• Proficiency in creating saved searches, reports, and dashboards within NetSuite.
• Analytical mindset with the ability to diagnose issues and propose practical solutions.
• Excellent communication skills, capable of translating technical concepts into business terms and vice versa.
• Basic understanding of data management principles and system integrations.
• Self-motivated with strong organizational skills and the ability to manage multiple tasks and priorities.
• Located in the Portland, OR area with the ability to work onsite in Canby, OR.

Preferred Qualifications:

• Experience in a wholesale distribution or e-commerce environment.
• Familiarity with NetSuite SuiteFlow, SuiteScript, or SuiteBuilder (not required but advantageous).
• Knowledge of marketplace integrations and third-party logistics systems.
• Project management experience.