Netskope Technical Account Manager - LCG, Inc.

LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.

Position Description:

We are seeking a Technical Account Manager (TAM) at LCG, specializing in Netskope implementations who will play a crucial role in leading our federal clients through the adoption and seamless integration of Netskope security solutions. Your expertise enables you to serve as a trusted advisor, customizing and optimizing Netskope products to uniquely address each client’s specific needs.

 Duties and Responsibilities:

• Develop a deep understanding of the client’s business objectives and technical requirements to effectively implement Netskope solutions.
• Learn the Netskope platform at a “Power-User” level to guide clients through design, deployment, operationalization, and troubleshooting, ensuring effective technology adoption.
• Manage the end-to-end implementation process, including configuration, testing, deployment, and post-implementation support.
• Provide technical guidance and support to clients, ensuring optimal configuration and operation of Netskope products.
• Conduct regular status meetings with clients to discuss project progress, challenges, and strategies for success.
• Collaborate with sales and engineering teams to ensure alignment between customer requirements and product capabilities.
• Prepare and deliver tailored presentations and reports to stakeholders at all levels.
• Facilitate training sessions and workshops for clients to enhance their understanding and utilization of Netskope solutions.
• Stay updated with new product releases and features, ensuring that clients benefit from the latest advancements in cloud security.

Requirements: 

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 8+ years of experience in cyber technology with a focus on data protection, security operations, threat management, risk management, or identity management.
• Netskope Security Cloud Introductory Online Technical Training.
• Netskope Cloud Security Certification Program is desired but not required.
• Strong technical expertise, preferably in cloud operations and cybersecurity, with knowledge of security and networking technologies.
• Demonstrated ability to manage influence and build consensus across various security programs and multiple business lines or models.
• Proven success in building business-aligned cloud and cybersecurity programs that correspond with organizational goals.
• Proven ability to navigate and work effectively within Federal IT Organizations, ensuring alignment and compliance with broader organizational objectives.

Compensation and Benefits 

The projected compensation range for this position is $150,00 to $200,000 per year benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. 
 
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. 

Devoted to Fair and Inclusive Practices  

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.  

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com. 

Securing Your Data 

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com. 

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.