NetOps Specialist - Mid at CoSolutions, Inc.

CoSolutions is currently hiring for a NetOps Specialist at our New Orleans, LA location. Be an integral part of an enterprise-wide team on a contract that provides full lifecycle support to the Navy’s worldwide secure and classified networks.

NOTE: This is a 100% on-site position with no ability for remote/virtual work due to the sensitive nature of the work and collaboration of the program team.

Responsibilites:

• Monitor the infrastructure and network by responding appropriately to alerts and events.
• Respond to incidents from triage through resolution, including escalations, where appropriate.
• Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
• Provide root cause analysis documentation in accordance with Government procedures.
• Provide data center support where appropriate.
• Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
• Provide incident notification to Government representatives.

Minimum Requirements:

Education:High School Diploma or GED

Clearance:Secret

Certifications:Must possess an Original Equipment Manufacturer (OEM) network support certification and/or an Operating System (OS)/Application Certification such as Computing Technology Industry Association (CompTIA) Network+, Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), or a Microsoft Certified Technology Specialist (MCTS) certification for Enterprise Services. Preferred certification: Cisco Certified Network Associate (CCNA) Routing and Switching.

Physical Requirements:

• Ability to sit for extended periods of time.
• Ability to stand for extended periods of time.
• Ability to walk to various locations as needed.
• Ability to bend and navigate to perform assigned duties.
• Ability to lift light to moderate equipment as needed for job.

Be a part of CoSolutions and join an award winning, experienced and dedicated team of federal contractor professionals specializing in IT, software engineering, cyber IT, intelligence support, customer service and mission critical training. CoSolutions, an SBA-certified Woman-owned Small Business (WOSB), provides mission critical 24/7/365 support to its federal agency customers worldwide and maintains a high-quality staff of cleared and credentialed technical SMEs.

We are proud of our consistent, outstanding Glassdoor reviews from current and former employees! Part of CoSolutions’ culture is to ensure that, while all our employees are working hard to bring their “A” game to work every day, they are also learning a lot, comfortable in their work environment, and enjoying the camaraderie of their teammates. Our employee benefits are comprehensive, competitive and are a highly touted part of our total compensation package. Benefits include medical, dental, vacation/sick/other paid leave, paid holidays with floating options, vision, Flex Spending Accounts (FSAs), life insurance & AD&D, 401K with employer matching and immediate vesting, access to eLearning, training & education reimbursement, referral bonuses, and additional voluntary benefits such as pet, accident, and cancer insurance as well as LegalShield / IDShield.

CoSolutions is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.