NetAPP Storage Engineer - GlobalXperts, Inc.

Position:  NetApp Storage Controller Field Engineer  
Location:  Nationwide
Job Status:  As-Needed – Possibility of extension/reoccurrence
Pay-Rate: $40-60 (flexible based on experience)
 
Summary of Position:  
GlobalXperts is looking for knowledgeable NetApp specific field-based engineers to be part of an on-site service response team.  The on-site service engineer will be responsible for the proper handling, verification, troubleshooting, and/or replacement of hardware at various data center location. 
 
Responsibilities:  

• Oversee the resolution of all network issues within the data center 
• Excellent knowledge on FAS 8000, FAS 9000, FAS 6000 and AFF 700 storage controllers. 
•  All work is to be performed after business hours. Average 2-3 hours per site.
• Manage all emergency/scheduled maintenance activities within the data center 

• Provide break/fix support within agreed upon response time 
• On-site verification of hardware within the data center 
• On-site troubleshooting of hardware within the data center 
• On-site replacement of hardware within the data center

•  5+ years of on-site support experience in Rack Stack NetApp Controllers & Expansion   Shelve
• Experience with routers, switches, racking and stacking 
• Data Center break/fix experience 
• Experience with handling, troubleshooting, verification, and replacement of hardware 

• Willingness to learn new technologies and maintain industry knowledge 
• Valid driver's license 
• Willingness to provide on-call services/support during and after normal business hours 
• Familiarity and experience with various troubleshooting tools 

• CCNA or equivalent certification
• Optical cabling/connector and troubleshooting experience