NCD Tech Infra Program Manager I, Network and Cable Decom (NCD) at A9.com LLC
Arlington, VA 22201
About the Job
Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of Cloud Computing. We are currently expanding our Network & Cable Decommissioning (NCD) team and are looking to hire a highly motivated, self-driven Network and Cabling Decommissioning Technical Infrastructure Program Manager (NCD-TIPM) with a robust technical understanding of network and Data Centre infrastructure. The NCD-TIPM will be responsible for the end to end delivery of all network decommission project within their region.
Key job responsibilities
• Manage multiple team goals and program-related metrics simultaneously within a geographical region of responsibility.
• Work closely with partner teams to understand project requirements, define deliverables, deliver on developed roadmaps, and drive on-time delivery.
• Anticipate bottlenecks, manage risks, and balance the business needs versus technical constraints.
• Lead initiatives and work closely with Networking, Planning and Operations teams.
• Effectively co-ordinate and deliver multiple tasks congruently.
• Effectively leverage the logical tools and systems that are provided.
• Collaborate with various stakeholders to remove obstacles.
• Manage assigned work and priorities through ticketing system and/or workflows.
• Establish regular communicate cadence for managers on project/program progress and performance issues.
• Provide status updates to stakeholders via ticketing system and analytical reports.
• Scope effort assigned to the regional team, validate work is ready for decommissioning, advise technicians on required change requests to perform work, and coordinate timely on efforts that have been assigned.
• Create or update related training modules / POC to training function.
• Travel within geographical work area is required, up to 25% travel outside traditional work area may be required depending on your primary region.
A day in the life
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other
words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely
on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts,
operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our
customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to
completion.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job
description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or
includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered
cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500
companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is
why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion
that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations
on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our
uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find
endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-
rounded professional.
• 3+ years In-depth knowledge of copper and fiber optics.
• 3+ years’ experience with cabling infrastructure best practices and methodologies.
• 3+ years’ experience coordinating work and priorities through ticketing system and workflows.
• Ability to succeed and thrive in a fast-moving environment and not be hindered by ambiguity or competing priorities.
• Ability to work autonomously and drive efforts to completion.
• Broad understanding of Data Center infrastructure technologies.
• Familiarity with network cabling failure scenarios.
• Comfortable with medium to large, complex tasks and ambiguous details within work environment.
• SQL / Redshift or other database experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Key job responsibilities
• Manage multiple team goals and program-related metrics simultaneously within a geographical region of responsibility.
• Work closely with partner teams to understand project requirements, define deliverables, deliver on developed roadmaps, and drive on-time delivery.
• Anticipate bottlenecks, manage risks, and balance the business needs versus technical constraints.
• Lead initiatives and work closely with Networking, Planning and Operations teams.
• Effectively co-ordinate and deliver multiple tasks congruently.
• Effectively leverage the logical tools and systems that are provided.
• Collaborate with various stakeholders to remove obstacles.
• Manage assigned work and priorities through ticketing system and/or workflows.
• Establish regular communicate cadence for managers on project/program progress and performance issues.
• Provide status updates to stakeholders via ticketing system and analytical reports.
• Scope effort assigned to the regional team, validate work is ready for decommissioning, advise technicians on required change requests to perform work, and coordinate timely on efforts that have been assigned.
• Create or update related training modules / POC to training function.
• Travel within geographical work area is required, up to 25% travel outside traditional work area may be required depending on your primary region.
A day in the life
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other
words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely
on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts,
operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our
customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to
completion.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job
description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or
includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered
cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500
companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is
why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home,
there’s nothing we can’t achieve.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion
that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations
on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our
uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find
endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-
rounded professional.
BASIC QUALIFICATIONS
• 3+ years’ experience in project management• 3+ years In-depth knowledge of copper and fiber optics.
• 3+ years’ experience with cabling infrastructure best practices and methodologies.
• 3+ years’ experience coordinating work and priorities through ticketing system and workflows.
PREFERRED QUALIFICATIONS
• Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).• Ability to succeed and thrive in a fast-moving environment and not be hindered by ambiguity or competing priorities.
• Ability to work autonomously and drive efforts to completion.
• Broad understanding of Data Center infrastructure technologies.
• Familiarity with network cabling failure scenarios.
• Comfortable with medium to large, complex tasks and ambiguous details within work environment.
• SQL / Redshift or other database experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
