National Reception & Placement (R&P) Technical and Training Specialist, USRAP - Islamic Relief USA

Title:                     National Reception & Placement (R&P) Technical and Training Specialist, USRAP

Status:                 Full-time (Temporary through Sep 30, 2025)

Location:             Alexandria, Virginia

Division:              Programs

Position Summary:

This position sits within the headquarters resettlement team which oversees the implementation and administration of the State Department funded Reception and Placement (R&P) Program. The position will lead the onboarding training of new IRUSA affiliates and ongoing Technical Assistance (TA) to operational sites to ensure the delivery of high quality services in compliance with the R&P Cooperative Agreement (CA). The individual will collaborate with the National R&P program Manager to develop and carry out training plan to build the capacity of new IRUSA R&P Affiliates and will also oversee the post-arrival R&P Training & TA schedule for existing affiliates.

Essential Duties and Responsibilities:

• Assist with overall management and implementation of the R&P Program, with primary focus on technical support to local staff administering the program.
• Develop content and deliver training to affiliates, to include onboarding training and ongoing TA virtually or onsite at affiliate locations.
• Coordinate with the Monitoring & Evaluation Specialist (M&E Specialist) to monitor local programs and issuing reports with recommendations and corrective actions to ensure compliance with the R&P CA.
• Support Affiliates and field offices to implement mandatory programmatic changes and post-monitoring recommendations that will increase program quality and successful resettlement outcomes.
• Support coordination of PRM monitoring visits by reviewing case files, training plans, pre-monitoring questionnaires, reviewing recent monitoring findings trends and conducting follow-up desk monitoring.
• Coordinate and contribute to the preparation of periodic reports, including R&P performance reports and IRUSA executive reports, and support with the development and submission of proposal documentation.
• Provide support to IRUSA’s network of 7 affiliates and field offices across the nation by establishing channels of ongoing communication and prompt assistance.
• Respond to daily inquiries from local affiliates and providing recommendations on appropriate internal procedures for improving and sustaining the R&P program.
• In collaboration with the Data & Report Processing Coordinator, ensure accuracy of R&P arrival data and performance outcome, and analyze trends across the network to advise senior leadership.
• In concert with IRUSA-USRAP National Program Coordinator, organize and facilitate annual policies revision to help improve Affiliates’ internal processes to support successful resettlement outcomes.
• Perform additional assigned tasks as necessary.

QUALIFICATIONS AND COMPETENCIES:

• Bachelor’s degree or equivalent combination of education and work.
• Minimum five years’ progressive non-profit experience, preferably with experiences in the Reception and Placement Program.
• Previous experience in leading program implementation, monitoring program compliance and providing technical assistance required.
• Demonstrated in-depth knowledge of US Refugee Resettlement Programs;
• Demonstrated proficiency in coaching and/or mentoring and project management
• Experience implementing the Reception and Placement Program at local or national level.
• Demonstrated command of databases, MS Excel and evidence-based decision making.
• Excellent verbal and written communication skills as well as, an overall ability to be clear and concise in all communications.
• Strong organizational and time-management skills; proven ability to prioritize & deliver on time.
• Ability to work both independently and in a dynamic, cross-functional global team structure.
• Highly proficient in Microsoft Office suite.
• Demonstrated ability to work effectively with stakeholders at all levels
• Ability to manage others and work through change in a proactive and positive manner.
• Eligible to work in the USA
• Standard office working environment.
• Up to 30% of domestic travel as needed.

• This position may be eligible for a hybrid work schedule.

At Islamic Relief USA we are committed to safeguarding and protecting all individuals we come into contact with through our work. IRUSA representatives must adhere to its organizational values: Sincerity, Excellence, Compassion, Social Justice, and Custodianship. In accordance with these values, IRUSA operates and enforces policies on Safeguarding, Code of Ethics, and Anti-Harassment and Discrimination.