National Account Manager - Ace Hardware - WernerCo

WHY WERNER? BECAUSE WE ARE THE PRO'S CHOICE! You will find our market leading products and brands on trucks and job sites all over the world. Focusing on end users' needs drives our success. Our entire product development process—from research to engineering to manufacturing to commercialization—creates products that ensure ease of use, productivity, durability and safety for the end user. On jobsites across America and the world, WernerCo brands are most preferred.

As the Ace National Account Manager, you will be the primary customer/merchant point of contact for the WernerCo Ace business. This will include identifying and developing areas of sales growth and profit enhancement over the short, medium and long term with this key business.

• Support, communicate, reinforce and defend the mission, values and culture of the organization.
• Along with the Director of Sales and the customer, develop goals and action plans to ensure achievement of the market-share objective and profitability plans of key accounts.
• Implement marketing plans and programs, both short and long range to ensure achievement of financial objectives and product and services innovations at the Ace corporate level and with key buying groups nationwide.
• Target key buying groups, assist in identifying areas of opportunity, develop relationships and customer-centric plans to bring Werner sales-driving solutions.
• Lead marketing, promotional and sales efforts at trade shows and Ace events.
• Develop market intelligence to capitalize on business opportunities capitalized as they occur and effects of competitive activity may be minimized.
• Lead and collaborate in the preparation of customer presentations including the annual and strategic business and marketing plans.
• Develop and maintain positive relationships with customers creating a collaborative selling environment that ensures achievement of the market-share objective and profitability plans.
• Provide appropriate training and instruction on products, selling functions, and administration to Customers, Manufacturers Rep Agencies, and internal personnel.
• Interacts with other business professionals in the organization.
• Supports corporate initiatives and projects as necessary.
• Conduct periodic meetings and audits to determine effectiveness of competitive efforts and degree of achievement of business performance objectives.
• As a bench-building role within WernerCo, this person will be given additional special projects to support and grow the hardware/strategic retail channel as capacity allows. This is intended to foster learning and development outside of the primary customer focus.

Experience & Education:

• Bachelor’s Degree in Business Administration, Marketing or related discipline.
• 4-6 years of business experience with increasing responsibilities in planning, marketing, and sales in the hardware, home center and/or retail channels
• Demonstrated experience and execution in achievement of market share growth and profitability improvement for a $20M+ divisional business unit.

Key Competencies:
• Solid commercial business knowledge.
• Strong interpersonal skills
• Strong communication skills - verbal and written
• Strong negotiation skills
• Listening skills
• Able to work as part of a team and independently
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Adaptability and Multi-tasking ability
• Initiative (self-starter)

WernerCo is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. WernerCo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants to WernerCo are considered for employment without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status or any other protected characteristic. WernerCo will not tolerate discrimination or harassment of any kind based on these characteristics.

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