Name Change/Resale Processor - Westgate Resorts

$19 - 21 / hour

About Westgate Resorts
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Responsible for handling owner request in completing title transfer, name Change requests and clearing deceased off title.

Essential Duties and Responsibilities

• include the following, and other duties may be assigned.
• Track and maintain all incoming mail pertaining to the area on a daily basis
• mail out procedure letters to owners advising of what is needed to complete their transfer.
• Track and maintain mailout codes pertaining to the as needed, ensuring proper follow up is being completed.
• Maintain CSD issues assigned, ensuring issues are being resolved within 24 hours.
• Complete the daily tasks as required by department.

• Intermediate knowledge of Microsoft Excel and Word.
• Excellent communication skills.
• Detail-oriented.
• Bilingual English/Spanish preferred.

Education and/or Experience

• High school diploma or GED.
• One to three months related experience and/or training, or equivalent.
• Extensive customer service experience required.

Language Skills

• Ability to read and comprehend simple instructions.
• Ability to write simple correspondence.
• Ability to effectively present information.

Mathematical Skills

• Ability to add, subtract, multiply, and divide.
• Ability to perform operations using units of American money, weight, volume, and distance.

Reasoning Abilities

• Ability to apply common sense understanding.
• Ability to deal with problems in standardized situations.

Physical Demands

• Regularly required to walk, sit, use hands, reach, and talk or hear.
• Frequently required to stand.
• Occasionally required to stoop, kneel, crouch, or crawl.
• Must be able to lift and/or move up to 10 pounds.
• Specific vision abilities required.

Work Environment

• Characteristics representative of job duties.
• Reasonable accommodations available for individuals with disabilities.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.