Multimedia Designer / Graphics Specialist - DEFTEC Corporation

Multimedia Designer / Graphics Specialist

DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by the critical missions of our clients, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

POSITION OVERVIEW

This position directly supports Allied Command Transformation (ACT) which is NATO's leading agent for change: driving, facilitating, and advocating the continuous improvement of Alliance capabilities to maintain and enhance the military relevance and effectiveness of the Alliance. The main objectives of ACT are: providing appropriate support to NATO missions and operations; leading NATO military transformation; improving relationships, interaction and practical cooperation with partners, nations and international organizations.

The Multimedia Designer / Graphics Specialist designs and synchronizes course elements, interactions, navigation tools, and content in collaboration with the Instructional Designer and LT Section Head. They aid in transforming traditional classroom materials or fresh storyboards into interactive, web-based courses that are instructionally sound.

JOB RESPONSIBILITIES:

• Understand the target audience's needs and preferences. Conceptualize designs and multimedia elements that fits their needs.
• Collaborate with the LT section, taking finalized and SME-approved storyboards from the Instructional Designer. Convert these into online multimedia formats and create prototypes or wireframes ensuring they meet the specifications for integration into the NATO Learning Management System.
• Ensure all produced content aligns with NATO's brand guidelines, standards, security policies, and procedures.
• Utilize state of the art audio and video editing software to develop multimedia assets in support of interactive courseware production.
• Facilitate the implementation of emerging technology methods and tools in support of NATO education and training, to include artificial intelligence and extended reality.
• Review, edit, and ensure content consistency by adhering to graphic design principles, UI/UX standards, and layout designs.
• Conduct user tests on designs and multimedia elements, gathering feedback and making necessary adjustments to enhance user experience.
• Demonstrate mastery of multimedia software tools, including the Adobe Creative Suite. Design, develop, troubleshoot, and implement web elements using HTML, CGI, and JavaScript as necessary.
• Ensure that all designs and multimedia elements are optimized for various devices and screen sizes, providing a seamless user experience.
• Stay updated with current design trends, tools, and technologies to ensure the team remains at the forefront of multimedia design.
• Provide Multimedia Designer (MMD) support and quality checks for external course providers.
• Facilitate training sessions on graphic design principles, UI/UX basics, layout design, and multimedia essentials within the NATO e-Learning Design and Development course. Create comprehensive documentation for designs, code, or processes for future reference or for other team members.
• Engage with clients; participate in meetings, conferences, and workshops. Collaborate closely with other team members, ensuring alignment with objectives.
• Offer design solutions for the Learning Management System and provide graphic design support, including posters, logos, conference materials, videos, and more.
• Prepare and organize files essential for course translation, ensuring content is ready for multilingual adaptation.

QUALIFICATIONS:

Required Qualifications:

• U.S. Citizen
• Active Secret Clearance
• A Bachelors (BS/BA) degree in computer science or graphic design or minimum of five years of vocational training in computer science multimedia or related subjects in the educational domain.
• A minimum of 3 years' experience (within the last 5 years) working in web based multimedia development for online courses and usage.
• A minimum of 3 years' (within the last 5) experience using graphical development tools providing examples of work/projects created.
• A minimum of 3 years' experience (within the last 5) using Learning Management Systems (LMS) and troubleshooting SCORM compliant issues.
• Experience in the SCORM standard and subsequent programming and creation of SCORM compliant courses.
• Experience working with SCORM standard and the demonstrated ability to design to its structure.
• Demonstrate (example screen shots (max 4 per course)) from three courses that have been developed by the multimedia systems designer.
• Fluent in English (Written and Oral).

DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement.

DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

AAP/EEO Statement

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type based on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding , and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.