Multifamily Operations Support at Sparks Group

Sparks Group has partnered with a dynamic property management company with a national footprint, dedicated to providing exceptional living experiences for residents and team members alike. If you have a minimum of 5 years of multifamily property management experience and a passion for assiting/training others, please apply and call 301 926 7800 asap!

How You Will Contribute

As a Multifamily Operations Support, you will play a pivotal role in supporting the operational excellence of our regional portfolio in Tampa. With a deep understanding of our company policies and processes, you will provide essential support services and build strong relationships with colleagues and stakeholders. Your ability to organize and manage all aspects of operations will be instrumental in ensuring our continued success.

Things You Will Do

• Conduct onsite audits to assess internal compliance, Mystery Shops, KnockTours, and other areas of focus
• Serve as a backup for Community Managers when needed
• Provide comprehensive after-site reports and recommendations for improvements or additional training
• Recruit top-tier talent and assist Regional Managers with the hiring process
• Onboard and train new hires in their respective positions
• Train associates on company programs, leasing, marketing, and customer service
• Assist with special projects and ensure timely completion
• Foster a friendly, customer-centric culture and radiate a positive attitude
• Demonstrate proficiency in property management software (Yardi or RealPage), word processing, spreadsheet, and database management applications
• Demonstrate exceptional communication, reading, writing, and presentation skills
• Assist Regional Property Manager with:
  • Overseeing the strategic direction of a portfolio of properties
  • Monitoring financial operations to maximize net operating income (NOI)
  • Launching new initiatives
  • Directing Property Managers in site operations and maintenance
  • Achieving objectives, budgets, and goals
  • Developing the management team
  • Floating Community coverage as needed
• Update and modify policies and procedures
• Review data for accuracy and prepare complex spreadsheets
• Advise Regional Managers and on-site staff on schedules and problem resolution
• Drive alignment and synergy across the portfolio

Things You Will Need

Education/Qualifications

• High school diploma; Associates or bachelor's degree preferred
• Minimum of 5 years of experience in Multi-Family Housing and Multi-Property site management
• Proficiency in Microsoft Office applications
• Exceptional communication, organizational, and analytical skills
• Attention to detail
• Team-oriented mindset
• Excellent problem-solving, listening, and deductive reasoning skills
• Superior organizational skills and ability to meet deadlines
• Drivers license and vehicle, and willingness to complete local travel.

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This job is In-Person.

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.