Multi Unit Leader - Bojangles
Knoxville, TN 37931
About the Job
The Multi Unit Leader is responsible for all aspects of restaurant operations in an area designated by the Director of Operations. The MUL provides leadership and direction toward achievement of the Company's goals for sales, profit, and growth. Other duties include, but are not limited to:
-Directly supervises 5-6 General Managers
·Indirectly supervises Assistant General Managers and hourly staff for their designated restaurants
·Disseminates and enforces Company Operations standards that ensure the highest levels of quality, Service and Cleanliness
·Reviews and monitors financial and operating performance of the restaurants; develops and implements action plans to correct inadequate performance
·Interviews and hires quality applicants for management positions; coaches and develops the operational, managerial and leadership skills of GM’s
·Supports and executes the Company's training programs and materials; involved in the development of Team Members; identifies candidates for AGM and Shift Manager positions
·Ensures compliance of all Human Resources/Personnel laws including Wage and Hour, EEO and OSHA. Responds to all employee related complaints on a timely basis
·Executes current operating objectives; identifies and implements sales building strategies for each restaurant supervised
·Ensures that established employee turnover, recruitment, staffing and other human resource goals are achieved.
Physical Requirements:
·Occasional lifting of up to 40 pounds
-Extended periods of time spent walking and/or standing.
Founded in 1977 in Charlotte, N.C., Bojangles, Inc. is a highly differentiated and growing restaurant operator and franchisor dedicated to serving customers high-quality, craveable food made from Southern recipes. Bojangles prepares all of its proprietary menu items from scratch and there are no microwaves in its restaurants. A special blend of seasonings gives the food its unique Bojangles flavor. The restaurants core menu features Bojangles famous chicken, made-from-scratch buttermilk biscuits, flavorful fixins and Legendary Iced Tea® steeped the old-fashioned way. Bojangles broad breakfast menu is served fresh all day, every day and features biscuit sandwiches such as Cajun Filet, steak and country ham. Bojangles menu also features unique fixins such as Dirty Rice, Cajun Pintos and Green Beans. First franchised in 1978, Bojangles has more than 690 locations throughout the southeast U.S. For more information, visit www.Bojangles.com.