Multi-Family Call Center Representative - Adara Communities

Adara Communities is seeking enthusiastic and resourceful Multi-Family Call Center Representatives to join our team! In this role, you'll be the friendly voice welcoming future residents, answering their questions, and guiding them through the leasing process. You'll also be a key resource for existing residents, providing exceptional customer service and resolving their needs efficiently.

Adara is a family-owned company that has been in business for over 40 years. We are headquartered in north of Houston, Texas, and we are a fully integrated real estate firm providing services in multifamily property management. Our attention to detail and ability to access the most modern and up-to-date operating tools makes us one of the premier management companies in the country. Currently, our portfolio under management is located geographically in three states and seven major MSAs. We are operationally located throughout the United States, namely Texas, Florida, and Ohio.

Responsibilities of the Multi-Family Call Center Representative

• Generate qualified leads through outbound calls and inbound inquiries, showcasing our beautiful communities and explaining benefits with enthusiasm
• Answer resident questions about apartments, amenities, pricing, and policies using your deep knowledge of our properties.
• Actively listen to resident concerns, identify solutions, and resolve issues promptly and professionally.
• Foster positive relationships with residents and prospects, creating a welcoming and supportive atmosphere.
• Utilize CRM systems and communication tools to document interactions, track leads, and ensure efficient processes.
• Participate in ongoing training and development opportunities to enhance your skills and knowledge.
• Mutli-Family leasing experience required!

Benefits of the Multi-Family Call Center Representative

• Competitive pay! $17-20/hour
• Great benefits! Medical, dental, vision, life insurance
• Unmatched company culture!
• Weekends off!
• Part time hours available!
  • 9am-1pm
  • 10am-2pm
  • 11am-3pm
  • 12pm-4pm
• 1-5 years of multi-family experience required!

Location: 4420 Cypress Creek Pkwy, Houston, TX 77068