MS Dynamics CRM 365 at ApTask

About Client:
The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.
It offers a comprehensive set of services, including:
IT Services: Application development, maintenance, and testing.
Consulting: Business consulting, IT strategy, and digital transformation.
Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.
Enterprise Solutions: Implementation and support of enterprise-level software solutions. Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.



Salary Range: $150K-$160K/Annum



Job Description:

• Experience: 6+ years of experience working with many modules within Microsoft Dynamics 365
• Technical Skills: Proven experience with D365 configuration, customization, and integration Support; Experience with SQL, Power BI and at least one programming language is a PLUS
• Certifications: Relevant certifications in D365 is highly desirable
• Soft Skills: Excellent problem-solving, communication, and leadership skills; ability to work cross-functionally and manage multiple stakeholders and priorities. We value teamwork, honesty, accountability, and view our team as a service organization. You will need to follow these principles to be successful in our team
• Proven experience in help desk and ticket management.
• Proficient in ServiceNow; background in Microsoft Dynamics 365
• Strong understanding of application support and SLAs.
• Background in finance is beneficial but not essential.
• Outstanding verbal and written communication skills.
• Ability to work collaboratively in a diverse team environment.
• Proven ability to manage and prioritize tasks effectively.
• Proven experience as a Microsoft Dynamics System Administrator.
• In-depth knowledge of Microsoft Dynamics 365 architecture and modules.
• Proficiency in configuring and customizing Microsoft Dynamics 365 applications.
• Strong troubleshooting and problem-solving skills.
• Experience with security administration and access control in Microsoft Dynamics.
• Familiarity with integration techniques and data management in Microsoft Dynamics.
• Excellent communication and collaboration skills.
• Relevant certifications in Microsoft Dynamics 365 administration are a plus.
• Extremely good understanding of Microsoft Dynamics CRM Online/Dynamics 365 product (Entities, Workflows and configuration)
• Sound in deployment aspects
• Should have worked on extending dynamics CRM by plugins, custom workflow activities and web resources.
• Should have a good understanding of CRM security model
• Should have experience in creating OOB CRM and Custom/SSRS reports for CRM.
• Hands on Experience in configuring, customizing MS Dynamics CRM, CRM Web API and JavaScript (OData/REST).
• Exposure to Dynamics CRM technical aspects esp. Java-scripting, Installation
• Extremely sound in Dynamics CRM Entities , workflows , configurations , customization development , i ntegrations development.
• Extremely sound in core .NET technology and related areas - WCF, SSIS, SSRS, SQL Server
• Experience of working as CRM Developer for at least 2 implementation projects
• Experience integrating CRM using web services (rest/soap) and messaging (NServiceBus)
• Expertise in writing Plug Ins, Workflow, business process flows and custom scripts.
• Knowledge of best practices and guidelines for design and development in CRM 2013/2015
• Hands on knowledge of Agile development

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com