Mover (Part-Time/Seasonal) - 0013 Armstrong Jackson

The Armstrong Company is a global leader in supply chain services and residential and commercial moving. Our nationwide network of local experts combine personalized attention and global reach to provide solutions tailored exactly to your needs. Whether you’re moving your household, your business, or your product, we do what it takes to get your goods where they need to go. Our world moves around you.

SUMMARY:

The Armstrong Company is seeking a high-energy Mover who will be responsible for preparing, packing, loading, unloading, and moving household goods or office equipment with an objective of delivering an excellent customer experience from start to finish.  The Mover will be involved with both Household Goods and Commercial moves. The right candidate will be one who works well under pressure and is highly self-motivated. 

KEY RESPONSIBILITIES:

• Pack & Prepare: Help prepare and pack customer items to prevent damage during transit. This includes disassembling furniture, wrapping items, packing items in boxes, and using straps to secure large items.
• Load & Unload: Use equipment such as dollies and ramps to load customer items from their buildings to the moving truck. Strategically arrange items in the truck to prevent objects from falling or getting damaged. Move items off the truck, reassemble, and place them in the location the customer requests.
• Inventory: Track customer items to ensure nothing gets lost or damaged. Write down a description of each item at the customer’s location before loading and check the inventory upon arrival at the destination.
• Customer Service: Provide excellent customer service by interacting with customers in a friendly and professional manner.  Answer customer questions and address specific move requests.
• Housekeeping: Before leaving the customer’s loading site, clean up any supplies or garbage left behind during the packing/unpacking process. Keep moving trucks  and work sites free from debris. 
• Safety:  Follow all safety policies and procedures at all times, including use of proper safety equipment and PPE.  Use proper lifting, carrying, pushing, and pulling techniques at all times to avoid potential injury. 
• Other Duties: When not in the field completing customer moves, assist with tasks needed in local warehouse and operations. Complete all other duties as assigned by Manager.

MINIMUM QUALIFICATIONS:  

• High school education or equivalent experience.
• Strong attention-to-detail and excellent organizational skills. 
• Knowledge of proper packaging, loading, and unloading techniques. 
• Excellent interpersonal and customer service skills. 
• Must possess a positive attitude for interacting with customers, staff, and management.
• Punctual, results oriented, and focused on problem solving.
• Physical stamina for sustained periods of lifting, carrying, pushing, pulling, walking, and bending.
• Forklift certification or Commercial Driver’s License a plus.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: 

• Requires the ability to communicate effectively using speech, vision, and hearing. 
• This position requires excellent physical stamina and the ability to regularly lift, carry, push, or pull up to 75 pounds.
• Sustained periods of lifting, standing, sitting, walking, bending, and kneeling.

Skills

Preferred

• Warehouse Management System
• Planning
• Logistics
• Customer Relationship Management
• Communications
• Customer Service

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description