Mountain Host Volunteer- 2025/2026 Season - Sunday River

Thank you for your interest in our NSP Volunteer programs at Sunday River Ski Patrol! Our Mountain Host program is full for the 2024-2025 season. We still want to hear from you! If you are interested in volunteering with us in a future season, please submit your application here. We will be conducting ski tests and interviews over the course of the 2024-2025 season. 

**Positions open for the 2025/2026 season** 

A Mountain Host works as part of a team to manage on-hill risk, support Ski Patrol in mountain rescues and medical emergencies, and provide a safe and welcoming environment to the public. The ideal candidate exercises sound judgment while executing the functions of the position. 

The Mountain Host reports to a Mountain Host Coordinator, Patrol Supervisor, or the Patrol Director. Daily work is performed under the general supervision of a Ski Patrol Area Foreman. Direct supervision is rare; most daily tasks must be completed independently. 

• Maintain ski/snowboard ability and exercises caution while skiing or riding on duty: 

• Seta positive and confidence-inspiring skiing/riding example for the public 

• Safely ski or ride groomed Black Diamond terrain 

• Safely and confidently complete work-related tasks in ski or snowboard boots, both on and off skis or snowboard 

• Understand and reliably perform on hill risk mitigation procedures: 

• Inspect lifts on every ride and report hazards or evidence of wear to the Area Foreman or Lift Maintenance personnel 

• Perform trail check procedures on every run according to best practices 

• Understand, implement, and maintain hazard marking practices and devices 

• Effectively and immediately communicate trail conditions and hazards to the Area Foreman 

• Confidently and reliably tie all knots related to the risk management program 

• Use tools including power drills, shovels, saws, and various hand tools to address hazards or for sign, marking, and fence construction, placement, and maintenance 

• Attentively and carefully perform trail closing procedures 

• Communicate professionally and effectively with guests, coworkers, vendors, and community members: 

• Educate guests and staff in accident prevention, rules and regulations, and proper use of equipment 

• Work to find answers to all guests’ questions 

• Request assistance with difficult guest interactions 

• Work as an effective and professional part of a team; contribute positive and respectful energy to the group dynamic 

• Provide and assist with Patrol incident response: 

• Recognize the need for a Patrol response when assisting guests; request help accordingly 

• Provide scene safety and assistance to responding Patrol personnel 

• Appropriately and immediately communicate findings and resource needs 

• Provide emotional or physical support for family and friends of guests receiving our assistance 

• Understand the traumatic stress felt by first responders, be willing to have open conversations following significant incidents, watch for signs of traumatic stress among coworkers, and take action to help 

• Proactively participate in Continuous Quality Improvement efforts: 

• Openly and honestly debriefsignificant incidents in a group setting, sharing areas of success and ideas for possible improvement 

• Invite and receive feedback professionally 

• Report safety and quality concerns immediately and discreetly 
   

• Thoroughly complete all required documentation in a timely and legible manner 

• Perform lift evacuation procedures under the direction of a Lift Evacuation Coordinator or Ground Team Leader 

• Developand maintain a thorough knowledge of the mountain and Mountain Operations departments: 

• Know the trail map and current trail status 

• Know the location of all Patrol resources 

• Establish and maintain cooperative working relationships with members of other Mountain Operations departments and develop an understanding of their processes 

• Be familiar with major buildings and overall property layout 

• Strive to develop an understanding of the internal layout of all buildings 

• Use phones and radios to transmit and receive operational or emergency information 

• Assist with missing persons procedures 

• Follow policies and procedures set within the Patrol SOPPs, the Patrol Handbook, and the Sunday River Volunteer Guide 

• NONESSENTIAL FUNCTIONS: 

• Safely and confidently manage rescue toboggans and support mountain rescue procedures: 

• Manage unloaded toboggans on Green Circle and Blue Square groomed terrain 

• Load and unload approved lifts with toboggans using minimal help 

• Move toboggans into and out of sled sheds using minimal help 

• Inspect and maintain equipment and access to equipment: 

• Use shovels to maintain sled shed accessibility 

• Inspect medical supply bags and restock or updates as needed 

• Complete detailed AED inspections according to schedule 

• MINIMUM QUALIFICATIONS: 

  • At least 18 years of age 
  • High School Diploma or GED 
  • Must Complete First Aid and CPR/AED certification during the first year of the program and maintain First Aid and CPR/AED certification while working 
  • Advanced-level ski or snowboard ability; able to ski all groomed Black Diamond trails 

    

  RECOMMENDED QUALIFICATIONS: 

  • Expert-level ski or snowboard ability 
  • Experience working in the customer service or hospitality industry 
  • Basic familiarity with Sunday River trails and lifts 
  • Experience in emergency settings, possibly in healthcare