Mortgage Servicing Specialist ( Remote & Onsite Once a week) at Zillion Technologies Inc

THIS IS A DIRECT BANKING CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Shaily Sharma - 9084874334

Email: shaily(at)zilliontechnologies(dot)com // 9084874334

Mortgage Servicing Specialist

Location : REMOTE and Onsite Once a week ----- Vienna, VA

Duration : 1 year plus extensions

Qualifications:

• Ability to work effectively and efficiently with automated systems

• Exposure to member/customer service operations to include understanding of effective member/customer service philosophy

• Exposure to responding effectively to highly sensitive, complex and/or urgent member/customer requests

• Familiarity with applicable NCUA and federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts

• Experience in managing multiple priorities independently and/or in a team environment to achieve goals

• Desired - Familiarity with Mortgage and Equity Servicing Support

• Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

• Basic skill in resolving member/customer problems

• Effective skill collaborating with various external and internal technical and/or functional contacts

• Basic organizational, planning and time management skills

• Basic research, analytical, and problem-solving skills

• Basic skill exercising initiative and using good judgment to make sound decisions

• Basic skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Basic skill performing mathematical calculations and working accurately with numbers

• Basic skill maintaining accuracy with attention to detail and meeting deadlines

• Basic verbal and written communication skills

• Basic word processing and spreadsheet software skills

• Basic database and presentation software skills

Thanks,

Shaily Sharma

Zillion Technologies Inc.

Asst. Director - Talent Acquisition

9084874334

Email: shaily(at)zilliontechnologies(dot)com // 9084874334