Mortgage Processor - Tri City National Bank

Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth. 

The Mortgage Loan Processor is responsible for performing necessary tasks to ensure accurate, compliant and complete loan files are submitted to underwriting for loan approval to meet loan commitment and rate expirations while adhering to industry and government standards.  

Compensation: $22.00 - $28.00 per hour depending on experience. 

• Process FHA, VA, Conventional, MPF and other loan programs such USDA, Home Equity Line of Credit, 2^nd Mortgages, Home Improvement loans, and Down Payment Assistance using prescribed procedures and software to determine that supporting documentation has been received for underwriting approval. Review all documentation for accuracy and communicate results of processing issues to the mortgage loan officer on a timely basis. 
• Prepare initial disclosure packages and ensure delivery to the borrowers within regulatory and bank performance requirements time frame of application. 
• Prepare Change of Circumstance re-disclosures to capture changes in loan terms and/or fees within regulatory and bank performance requirements time frame of a triggering change of circumstance event. 
• Reviews pipeline report daily and maintains awareness of commitment and rate expiration dates. If commitment and rate expirations dates aren’t met, promptly inform loan officer and Mortgage Loan Operations management as needed. 
• Request, review and verify all supporting documentation such as appraisals, flood determinations, tax transcripts, credit reports, social security verifications, payoff statements, income, and title commitments, to ensure complete and accurate information is in the file before it is sent to underwriting. 
• Communicate professionally and in a timely manner with loan originators, underwriters, closers, third-party vendors and customers with loan status updates and requirements necessary to properly document and close the loan. 
• Follow up and communicate with both customers and loan officers to obtain missing or updated documentation to process the mortgage loan file in a timely manner. 
• Reviews title commitments upon receipt. Obtains necessary endorsements or documents to ensure clear title.
• Enters HMDA and/or CRA information as it pertains to each loan. Responsible for processing adverse action loan applications and will serve as a back up to other Mortgage Loan Processing staff as needed. 
• Responsible to report any procedure or process that doesn’t meet regulatory requirements including fraud, whether suspected or confirmed, to management. 
• Mentor and train less experienced team members. 
• All other duties as assigned.

• 3+ Years Mortgage Banking Experience 
• In addition to knowledge normally acquired through a general high school education, work requires technical knowledge and should have three years’ experience in mortgage loan processing. This includes comfort using a mortgage loan processing and preparation software and the ability to learn new software. Above average typing and computer skills using Microsoft Office Software. Ability to navigate a windows operating system and navigate web-based programs. 
• Must have knowledge of Freddie Mac or Fannie Mae guidelines, a solid understanding of complete residential loan application & proper loan submission in accordance with compliance and regulatory requirements Knowledge of Fannie and/or Freddie Mac guidelines. 
• Previous experience with Mortgage Bot LOS is a plus. 
• Ability to demonstrate knowledge of Federal and State real estate lending guidelines regarding compliance of RESPA, Regulation Z, Regulation B, HMDA, ECOA, FCRA. 
• A high degree of professional customer service is needed for this position to project the customer focus of the bank, including effective oral and written communication skills, sensitivity, judgement, and initiative. Frequently involves contact with mortgage loan officers, customers and authorized third parties to obtain confidential information, which is often time sensitive. 
• Ability to interact collaboratively with a positive attitude to establish and maintain effective working relationships. 
• Must have the ability to prioritize multiple work assignments to meet scheduled loan closing dates and rate lock expirations while providing timely updates on open issues related to the transaction. 
• Must be able to work independently, remember and recall a wide variety of information regarding retail mortgage lending requirements. 
• Ability to maintain confidentiality of customer files. 
• Requires constant alertness and continuous mental application where attention to detail and accuracy is essential.

Why Join Us: 

• Community Impact: Be part of a local bank deeply rooted in community values, contributing to the growth and prosperity of our neighborhoods.
• Innovation: Embrace a dynamic and evolving work environment that encourages fresh perspectives and continuous learning.
• Career Growth: Unlock future opportunities for personal and professional development as you navigate through our Pathways for Success.
• Celebration of Success: Join a team that values and celebrates individual and collective achievements.
• Work Life Balance: No early mornings or late nights, enjoy a predictable schedule with major holidays off.
• Great Employee Benefits that start on the 1st of the month after your hire date!
• Part-Time:
• 401(k) with company match** 
• Up to 20 hours of paid vacation after 6 months
• Full-Time:
• 401(k) with company match
• Tuition reimbursement
• Medical, dental, and vision coverage
• Paid vacation and more!

Equal Opportunity Employer/Veterans/Disabled 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Reasonable Accommodation

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or hr2@tcnb.com

(**Must be 21 to enroll in 401(k), and must work an average of 20+ hours per week in order to be eligible for paid vacation.)