Mortgage Loan Officer - Massachusetts - On The Money Talent Acquisition Partners

On The Money Talent is honored to be retained by one of the nation’s top 3 retail mortgage lenders with nearly 600 branches across all 50 states. This impressive client has been recognized as one of America’s fastest-growing private businesses and have received countless awards for their standout culture.

Our client offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Outside Loan Originator (“Outside LO”) is responsible for maintaining an NMLS License Required under the S.A.F.E. Act of 2008, originating and processing real estate mortgage loans throughout the state of Massachusetts and surrounding markets.

Job Responsibilities:

• Source mortgage leads.
• Build relationships with real estate agents and other lead sources.
• Analyze potential loan markets and develop referral networks in order to locate prospects for loans.
• Market products to individuals and firms, promoting services that may meet customers’ needs.
• Meet with applicants to obtain information for loan applications and answer questions about the process.
• Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Generate complete loan applications with corresponding documentation.
• Improve loan applications and documentation by informing the applicant of additional requirements.
• Help customers by answering questions and responding to requests.
• Handle customer complaints and take appropriate action to resolve them.
• Own the communication with the real estate agent or referral source.
• Confer with processing and underwriting to aid in resolving mortgage application problems.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Regularly participate in activities in connection with mortgage sales, including but not limited to attending closings, open houses, and/or conduct seminars/training and other lead-generating activities.
• Mortgage Coaching Available.

Qualifications and Skills:

• Thorough knowledge of all mortgage products and programs.
• NMLS License Required under the S.A.F.E. Act of 2008*.
• Good knowledge of retail product philosophy, policy, underwriting, procedures, documentation, and systems.
• Experience proactively soliciting new business.
• Good analytical skills necessary to evaluate credit requests and determine trends in each marketplace.
• Advanced communication skills and the ability to work with a wide range of constituencies in a diverse community.
• Proficient in standardized software applications, including Microsoft Word, Excel, PowerPoint, and Outlook.
• Encompass Experience, Preferred.