Mortgage Loan Assistant - Chesapeake Bank

Overview

Chesapeake Bank -

Want to build a successful career with a financial institution that excels in the industry and has “fun” as one of its corporate values? Our team has high levels of employee engagement, proven in yearly external engagement surveys that rank us in the top 200 banks for multiple years running.  We offer competitive benefit plans and have high levels of job satisfaction.  Chesapeake puts an emphasis on knowing that we are only as strong as the communities we serve, therefore we contribute service hours and money to our local communities.

Talk to us about a career that makes you want to get up and come to work, have fun and make a difference.

Want to read more about why you should join the team, click the link below: 

Top 10 Reason You Should Explore a Career with Chesapeake Bank

Summary: Assists Mortgage Loan Officer by receiving loan applications and interviewing customers to initiate the loan application and approval process. They will also counsel borrowers who do not qualify for a loan.

Responsibilities

• Obtain Nationwide Mortgage Licensing System (NMLS) licensing.
• Provides assistance to the Loan Officer, including typing reports and forms, pipeline management, following up with borrowers for necessary documentation.
• Assists with keying loans into the mortgage system and uploading files to MLOPS.
• Collects necessary documentation from borrowers to complete application package.
• Handles HELOC or Bank ARM closings in or out of the branch if needed.
• Handles collection of delinquent loans.
• Identifies the need for, orders and has executed change in terms agreements and various servicing of loan customers. Performs variety of clerical duties requiring knowledge of departmental procedures.
• Uses office computers for data input and other activities, and orders credit reports.
• Cross-markets financial institution products and services as appropriate.
• Assists other departments on a temporary basis as needed during peak hours.
• Attends mandatory training and classes offered by the financial institution.
• Understand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes.

Requirements

• High School Diploma or equivalent
• Six Months to one year of experience in an office environment
• Successful completion of in-house training program (if applicable) or approved outside training program.
• Good understanding of financial institution products and services
• Good understanding of computer spreadsheet and word processing programs, i.e. Microsoft product suite, Excel, Word, etc.
• One year of experience working as a mortgage loan assistant, loan processor or equivalent
• General understanding of mortgage loan products (Conventional, FHA, VA, USDA, Jumbo)