Mortgage Inside Sales Representative (Outbound Call Center) -- Remote | WFH - Get It Recruit - Real Estate
Atlanta, GA 30303
About the Job
About Us:
We are a leading player in the online mortgage lending industry, with a track record of over $130 billion in funded loan volume. Our commitment to delivering responsible home lending solutions with integrity, dedication, and excellence has established us as one of the top-rated, largest privately-owned online mortgage lenders nationwide.
At our core, we value our employees as the driving force behind our success. We foster a dynamic and talented workforce, where your contributions are not just recognized but celebrated. Join us in our mission to redefine excellence together!
Position Overview:
We are currently seeking Client Support Specialists to join our team. In this role, you will be the first point of contact for our consumers, operating within our outbound call center environment. Your primary responsibility will be to engage with potential homeowners, building rapport swiftly and providing exceptional customer experiences. Successful candidates will have the opportunity to advance their careers towards becoming Licensed Mortgage Loan Officers.
Key Responsibilities:
- Handle a high volume of calls from potential homeowners interested in refinancing or purchasing a home.
- Pre-screen potential borrowers by confirming basic information and asking pre-qualifying questions.
- Establish and maintain rapport with customers, understanding their goals and interests to overcome objections effectively.
- Transfer warm leads to our licensed Loan Officers and set appointments as needed.
- Deliver outstanding customer service throughout the interaction process.
Requirements:
- Previous inside or field sales experience is required, with a bonus component being a plus.
- Call center experience (inbound/outbound) is strongly preferred.
- Telesales experience is advantageous.
- Previous experience in collections, banking, financial services, or mortgages is a plus.
- High-energy individuals with positive attitudes are encouraged to apply.
- Strong verbal and written communication skills are essential.
- Ability to work well under pressure and manage a high volume of calls.
- Must be independent, self-motivated, and organized.
Compensation and Benefits:
- Hourly rate starting at $16.50 per hour (or greater if required by state residency) plus bonuses based on individual performance.
- Target annual compensation ranging from $34,000 to $55,000.
- Comprehensive benefits package including 401(k), dental insurance, health insurance, life insurance, paid time off, paid holidays, and more.
- Paid training and referral program available.
Application Deadline: May 8, 2024
Equal Opportunity Employer:
We are committed to providing equal employment opportunities to all individuals regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Privacy Policy:
Please review our Privacy Policy Statement and California Consumer Privacy Act ("CCPA") Recruitment Disclosure on our website.
Employment Type: Full-Time
Salary: $ 16.00 Per Year
We are a leading player in the online mortgage lending industry, with a track record of over $130 billion in funded loan volume. Our commitment to delivering responsible home lending solutions with integrity, dedication, and excellence has established us as one of the top-rated, largest privately-owned online mortgage lenders nationwide.
At our core, we value our employees as the driving force behind our success. We foster a dynamic and talented workforce, where your contributions are not just recognized but celebrated. Join us in our mission to redefine excellence together!
Position Overview:
We are currently seeking Client Support Specialists to join our team. In this role, you will be the first point of contact for our consumers, operating within our outbound call center environment. Your primary responsibility will be to engage with potential homeowners, building rapport swiftly and providing exceptional customer experiences. Successful candidates will have the opportunity to advance their careers towards becoming Licensed Mortgage Loan Officers.
Key Responsibilities:
- Handle a high volume of calls from potential homeowners interested in refinancing or purchasing a home.
- Pre-screen potential borrowers by confirming basic information and asking pre-qualifying questions.
- Establish and maintain rapport with customers, understanding their goals and interests to overcome objections effectively.
- Transfer warm leads to our licensed Loan Officers and set appointments as needed.
- Deliver outstanding customer service throughout the interaction process.
Requirements:
- Previous inside or field sales experience is required, with a bonus component being a plus.
- Call center experience (inbound/outbound) is strongly preferred.
- Telesales experience is advantageous.
- Previous experience in collections, banking, financial services, or mortgages is a plus.
- High-energy individuals with positive attitudes are encouraged to apply.
- Strong verbal and written communication skills are essential.
- Ability to work well under pressure and manage a high volume of calls.
- Must be independent, self-motivated, and organized.
Compensation and Benefits:
- Hourly rate starting at $16.50 per hour (or greater if required by state residency) plus bonuses based on individual performance.
- Target annual compensation ranging from $34,000 to $55,000.
- Comprehensive benefits package including 401(k), dental insurance, health insurance, life insurance, paid time off, paid holidays, and more.
- Paid training and referral program available.
Application Deadline: May 8, 2024
Equal Opportunity Employer:
We are committed to providing equal employment opportunities to all individuals regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Privacy Policy:
Please review our Privacy Policy Statement and California Consumer Privacy Act ("CCPA") Recruitment Disclosure on our website.
Employment Type: Full-Time
Salary: $ 16.00 Per Year
Source : Get It Recruit - Real Estate