Mortgage Banking Advisor-Southern Delaware at Wilmington Savings Fund Society

Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.

The Mortgage Banking Advisor will be responsible for providing administrative and sales support to a team of Mortgage Loan Originators (MLOs).  The incumbent will provide a wide range of duties related to day-to-day sales functions, and will act as the main facilitator for communications between the MLO and customers.

Job Responsibilities:

• Work with customers to set expectations around appointments, loan statuses, rate inquiries, and other information.
• Confirm appointments and review documents with customers at the time of the applications to ensure efficiency.
• Provide marketing support to Mortgage Loan Originators, and act as a liaison between Customers and MLOs.
• Attend in-person loan closings at Customer’s homes or places of business and be willing and able to travel to locations in Philadelphia, Southeastern Pennsylvania, and Delaware.
• Be self-motivated, able to work in a dynamic team environment, ambitious, and looking to pursue a career in Residential Mortgage sales.

Minimum Qualifications:

• Must have a Bachelor’s Degree in a business-related field or equivalent work experience.
• Must have previous sales and customer service experience.
• Must have the ability to travel to different Bank and Customer locations to perform loan closings.
• Must be registered or be able to register with the Nationwide Mortgage Licensing System (NMLS).
• Previous experience in residential mortgage originations is preferred.
• Must have excellent oral and written communications skills.
• Must have the ability to resolve problems quickly and independently.
• Must be able to make decisions and recommendations on difficult and important issues affecting individual loan transactions within their level of authority.

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.