Mobile Workforce Management (MWM) Technical Lead - Mitchell Martin

Wall, NJ

About the Job

Our client, an energy services holding company, is seeking a Mobile Workforce Management (MWM) Technical Lead.

Location: Hybrid, Red Bank, NJ
Position Type: Contract

Job Overview

This includes creating current and future state architectures, solutions design, providing guidance, and sharing best practices to the technical and functional teams while working closely with system integrators and business partners.
This lead role drives technical decisions, reviews, and is accountable in delivering enterprise level technical solutions while ensuring the solutions meet IT architectural best practice, compliance, security, and business requirements.
In this position, the WAM MWM Technical Lead will perform functional specifications and process design reviews, technical high level, and detail level designs review, oversee projects implementation from start to finish.
Technical knowledge includes EAM (Enterprise Asset Management), WAM, MWM platforms, GIS, CRM, payment solutions, as well as good working experience in a service-oriented architecture with middleware interfaces.

Major Responsibilities:

Lead and manage the Field Service Management technical development team throughout the entire application lifecycle including the design, implementation, and maintenance of all business application solutions.
Provide technical leadership in the delivery of WAM Solutions (EAM, WAM, MWM, CRM, and other related technologies) for both Client customers as well as business users.
Direct the technical activities, analysis, and design of the MWM and EAM/WAM solutions.
Lead and provide technical oversight for SDLC lifecycle, utilizing middleware to integrate with
WAM, CRM, billing system (CIS), and other applications.
Communicate with a wide audience including staff within IT, various project Leads, system implementers (SI), and program team to ensure deliverables are built in accordance with
defined quality standards.
Understand internal and external customer pain-points; anticipates customer's needs and proactively recommend design solutions.
Analyze requirements and aid in designing technical solutions to meet business goals, objectives and functional/non-functional requirements in alignment with architectural standards.
Work with other team members and leaders, proactively identify and mitigate/resolve risks and issues.
Review documents and provide best practices to technical processes, functional and technical requirements, and business process flows.
Identifies tasks and interrelationships to evaluate technical and cross-technical requirements.
Work closely and be in alignment with IT leaders, other project and legacy architect(s) and business team.
Provide recommendation for technology optimization/tuning and lead performance enhancement initiatives.
Drive and lead products/new technologies/solutions proof of concept and evaluation.
Manage key technical decisions.

Required Experience:

8+ years of software development experience
Strong knowledge of MWM and WAM technology, architecture, and implementation experience primarily in the utility industry
At least 3 years of experience implementing, configuring, and tailoring IFS Clevest MWM solution or other relevant Field Service Management solutions.
At least 2 years of experience implementing, configuring and tailoring IBM Maximo (7x or 8x)
EAM and associated solutions
Experience working in an organized, structured manner with excellent team communication and people management skills
Experience in providing guidance and best practices in standing up and configuring IFS Clevest with IBM Maximo EAM cloud systems
Experience managing data conversion, integrations, system of records, and master data management work streams
Bachelor's Degree in Information Systems, Computer Science, or related fields

Preferred Experience:

Hands on experience preferred in IFS MWS (Mobile Workforce Management) by Clevest (previously called Clevest Workspace & Workbook) product configuration work using Genesis
Tool development kit. Additionally, hands on experience in other similar products such as Click or CGI Pragma cad would also be considered.
Skills in integration of IFS MWM Clevest with IBM Maximo for PSO (Planning, Scheduling and Optimization)
Experience implementing IBM Maximo Scheduler, Work Centers, and Workflow
Development experience in core Java, .Net, RESTful web services
Technical framework experience in Informatica iPaaS, Rabbit MQ, and IBM MQ
Knowledge of LDAP, SSO, SAML, OAUTH Experience in Utilities domain.

Source : Mitchell Martin