Mobile Unit Driver / Customer Service Associate - Salud Family Health

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.

Mobile Unit Driver / Customer Service Associate

Responsible for assisting the Migrant Health Director in all aspects of the Migrant Health Program including services offered in the Mobile Unit, administrative and clinical procedures to assure high-quality services.

Performs the driving and general maintenance as well as cleaning and stocking of the Mobile Unit Approaches his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change 

 We offer:

• Starting Hourly Range - $20 - $23 per hour 

Comprehensive Benefits Package including:

• Medical (Includes Free Medical Services at All Salud Facilities)
• Dental (Employee Discounts at All Salud Dental Facilities)
• Vision
• Flexible Spending Accounts
• Basic Life and AD&D
• Supplemental Life and AD&D
• Short-Term & Long-Term Disability
• Accident & Critical Illness Insurance and Employee Assistance Program
• Generous vacation accrual
• 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday) 
• 8 Paid accrued Sick Days per year
• Retirement savings plans
• Employees working at least 1,000 hours within a 12-month period are eligible for the Defined Contribution Pension Plan. Salud will contribute 5% of your base salary each month   

Our Mission is to provide a quality, integrated healthcare home to the communities we serve

Specific Duties:

• Drivse the Mobile Unit from the assigned parking space to the scheduled location within the migrant program activities
• Inspects the Mobile Unit every time it will be used using the “Mobile Unit Inspection Report” making sure the vehicle is in adequate condition to be used
• Patient registration and check-in, include the standard processes as well as assisting patients in completing paperwork, reviewing program qualifications, and enrollment to the agricultural program
• Monitors inventory from Mobile Unit assuring medical supplies are always sufficient before going out to a location
• Provides reports of inventory (supplies) to the Migrant Health Director
• As a Salud representative, attends community meetings, workshops, seminars, etc. as assigned
• Assists in the assurance of providing good quality services during visits in the Mobile Unit
• Contributes to a team effort and accomplishes related results as required
• Keeps the Mobile Unit clean (including sweeping and moping of the floors, cleaning of counters and other surfaces of the Mobile Unit)
•  In case maintenance of the engine, chassis, or the airstream is needed, schedule repair through the Migrant Health Director
• Works in conjunction with Medical Providers, Medical Assistants, Enrollment Specialists, Customer Service Associate, and all other staff to ensure that patients obtain the highest standard of integrated healthcare
• Acts as a patient advocate for our vulnerable populations by ensuring that patients are fully informed and comfortable with their visit to Salud 
• Follows procedures for the electronic health records system
• Performs other duties including health activities as assigned by the Migrant Health Director.
• Outreach activities in coordination with the Migrant Health Director

Education: 

• High school diploma or GED

Experience:

• At least two years working in a cross-cultural healthcare environment preferred
• Experience driving and maintenance of large vehicles

Licensure/Certification:

• Valid Drivers License 

Knowledge, Skills, and Abilities:

This person must possess:

• Must be 21 years of age or older
• The ability to work independently
• Understand medical terminology and be familiar with CPT ICDM and other coding systems
• Ability to develop and maintain an effective working relationship with community partners
• Effective written and oral communication skills. Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds
• Ability to multi-task and meet deadlines
• Ability to maintain confidentiality
• Must work well with the patient care team
• Knowledge of vehicles maintenance, and experience driving large vehicles
• Knowledge of Colorado’s driving laws
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Skilled driver
• Ability to identify problems and recommend solutions
• Sensitivity to low-income and ethnic minority communities is a requirement
• Bilingual English/Spanish mastery (required)

The application window is anticipated to close by 1/31/25

Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.  All your information will be kept confidential according to EEO guidelines.