Mobile Engineering Manager - Square Retail - Square

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

From the cozy local wine store to the trendy sneaker pop-up, the Retail team at Square is finding new ways to equip retail sellers and their staff with the tools they need to succeed. Our team focuses on helping retailers meet their customers wherever they are. We’re addressing the desire for clean and minimalist store counters with intuitive yet sophisticated iOS, Android, and Web-based software that integrates seamlessly with our sleek hardware, all backed by highly reliable services.

We are seeking a Mobile Engineering Manager to lead the Retail Orders team. This team focuses on complex order management scenarios where a buyer and seller engage over a period of time. Think about features like Returns & Exchanges, cross-location fulfillment, buy online-pick up in store, and many others. The mission of the squad is to let retailers create and manage orders from any channel, through flexible fulfillment and payment capabilities.

The ideal candidate will have experience leading a team of senior iOS and Android engineers and collaborating with product managers, designers, and other engineering managers to create a cohesive mobile roadmap. The Orders squad sits at the intersection of product and platform work. You’ll work with platform teams to unblock initiatives and build features directly on Square’s mobile points of sale.

The engineering team is composed of iOS and Android engineers. Our projects leverage design-driven decisions to deliver features across Square’s mobile applications. We also talk directly to existing and prospective merchants about their needs and pain to identify opportunities to improve their experience. 

You will:

• Partner with Product Manager and Design to develop new features for our sellers

• Define and prioritize the technical roadmap for the team

• Provide technical guidance and uphold technical standards for systems and applications

• Manage and support a team of 6-10 engineers

• Collaborate with other managers and senior leaders to ensure alignment across the organization

You have:

• 3+ years of people management experience leading a team of mobile engineers

• Strong mobile development background before coming into management

• BS/BA degree or equivalent experience in lieu of a degree

• Excellent communication skills and ability to partner with cross functional teams

• A passion for mentoring engineers, teaching colleagues, and being open to new ideas

Technologies we use and teach:

• Kotlin and Swift for development, leveraging Square’s modern open source library, Workflow

• Espresso and Snapshot for testing

• Protocol buffers for network transport

• Gradle for our build environment

• Also exposure to LeakCanary, RXJava, Dagger, Mortar, and Okhttp among others

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $207,900 - USD $311,900
Zone B: USD $197,500 - USD $296,300
Zone C: USD $187,100 - USD $280,700
Zone D: USD $176,700 - USD $265,100

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.