Mobile Automotive Service Technician "B Level" - Flexcar

Job Title: Mobile Automotive Service Technician "B Level"
Location: Chestnut Hill, MA & Auburn, MA 
Employment Type: Non-Exempt, Full-Time 
Compensation: $35/hr Full Benefit Package 
 

Under minimal supervision, performs all processes necessary to complete basic mechanical and cosmetic repairs on fleet vehicles following Flexcar policies and procedures. The "B" Level Service Technician has the responsibility of understanding and completing routine repairs necessary for the repair of customer vehicles. This individual will travel to customer locations to perform general repairs and diagnoses with minimal assistance. These repairs include but are not limited to light engine work, brake systems, drive shafts, electrical systems, interior trim and entertainment components, exterior body panels and components, HVAC systems, steering & suspension systems, and any other repair as assigned by site management. 

What You’ll Love about this Role: 

• Being a core member of the site team – our customer safety depends on you!  

• Being part of an automotive company that recognizes talent – where you can make a difference.    

• We are growing quickly – which means your career can grow quickly with us too!   

What You’ll Do: 

• Identify, order, and maintain correct supplies and parts in order to properly service vehicles. 

• Travel to mobile locations to service members vehicles, this can include and up to oil changes, tire rotations, tire/TPMS replacement, battery replacement and light mechanical repairs. 

• Understand how to properly use hand tools, chemicals, and all shop equipment. 

• Make accurate use of the return inspection information on each vehicle 

• Document all work performed and recommended on assigned repair order 

• Communicate with service manager or site management when additional work is needed or if repairs cannot be completed within the promised time 

• Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical 

• Perform all levels of diagnosis and repair on vehicles 

• Perform all levels of preventive/routine maintenance services 

• Ensure that the mobile service van is maintained at all times, ensuring the service van is clean and organized at all times and stocked with correct parts to ensure prompt repair. 

• Maintaining a professional appearance and professionalism when servicing members cars, ensuring that work area is cleared after repairs. 

• Clear and effective communication with members in regard to ETA of upcoming repairs / repairs completed. 

• Assessing repair orders before dispatching to members location.  

• Adhere to good safety practices at all times. 

• Ensure the service van is secured at all times. 

• Utilize product and technical training as assigned by site management 

• Participate in sponsored training programs and schools to continuously expand your knowledge of new technology 

• Complete the work, notations and time-keeping necessary to the successful completion of all repair orders. 

• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the site, its customers, or employees 

• Take care to ensure that all vehicles are returned to the lot as clean as they were prior to being serviced 

• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. 

• Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all vehicles, property and information 

What Drives Success for this Role:  

• ASE certifications heavily preferred 

• Previous automotive technician experience required 

• Must have great technical and mechanical skills 

• Must be a team player and have the ability to work repetitively on complex tasks 

• Provide support to other associates and managers as needed. 

• Perform all work within standardized cycle times 

• Flexibility to work days, evenings, weekends and/or holidays. 

• Willingness to work in varying weather conditions. 

• Ability to carry tools and supplies up to 75lbs. 

• Valid driver’s license and an acceptable driving record (per company standards) 

• 2 years of automotive repair experience is preferred. 

• At least 18 years old 
   

  What Tops Off the Tank:     

• Rest & Relax! Potential to accrue 60 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and three floating holidays you choose 

• Save for Your Future! 401(k) with company match from day one of hire  

• Expand The Family! Paid family leave available for all full-time employees  

• Drive a Flexcar! Discounted employee rate on Flexcar products 

Who Are We:

We are fiercely disrupting the concept of automobile ownership Flexcar is on a mission to replace car ownership for the majority of car owners. Currently operational in 4 markets and continuing to grow, our goal is to offer a flexible alternative to car ownership that puts our members in the driver seat of their budget and their vehicle. Flexcar covers all maintenance costs, insurance costs, registration costs, and more, to provide an ownership alternative that is simple and seamless for our members. Flexcar empowers all walks of life the flexibility to have a car of their own without the hassles of traditional car ownership. Convenient and affordable, Flexcar is here to disrupt a 90 billion dollar industry by providing customers an alternative to car-sharing, leases, ownership, and car rentals.

The Extra Mile:

Flexcar is rapidly growing and we want you to be a Flexster. Our special team is passionate, kind, collaborative, driven, and all-in on building the next automotive game-changer from the ground-up. This truly is an amazing opportunity to not only contribute your talents as a team-member, but also to help build the future Flexcar.

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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