MO-9/5-134774 Help Desk Analyst - Madison, WI (On-site) - Focused HR Solutions
Madison, WI 53703
About the Job
Help Desk Analyst - Madison, WI (100% On-site)
* * Candidates MUST be current Wisconsin residents. This position is 100% on-site in Madison, WI. **
* * Candidates MUST be current Wisconsin residents. This position is 100% on-site in Madison, WI. **
Our direct client has an opening for Help Desk Analyst # 134774. This position is for 9-12+ months, with option of extension, and will be worked 100% on-site in Madison, WI.
If you are interested, please submit the following:
- YOUR CURRENT RESUME
- YOUR HOURLY RATE
Below is the job description – Resumes due ASAP.
Top Skills & Years of Experience:
- 6 or more years of experience in the following:
- Ability to independently perform root cause analysis and issue resolution of complex IT issues related to DFI hardware and software (e.g., Lenovo Laptops, Apple iPhones, MS Windows, M365).
- Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.
- Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices.
- Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.
Top Nice to Have Skills:
- ITIL 4 Foundation certification or similar
- CompTIA A+ certification of similar
- PMP certification or similar
By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
Source : Focused HR Solutions