Mining Account Manager at Wagner equipment

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits include:

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance 
• Life and AD&D Insurance
• Retirement Plans -  401K and Roth 401K , eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement 
• Employee Assistance Program (EAP)
• CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

Responsible for growing, managing, and sustaining Wagner’s mining business. Understanding the client’s business, and implementation plans to help the client achieve their goals through appropriate utilization of all Wagner resources.  The position works closely with the assigned Site Performance Manager (SPM) and Service Manager to maximize total client share of wallet.  This position will control the flow of information from the sites to the corporate office and the Operational Improvement groups. 

Pay Rate:  $103,555.48 - $142,388.33 Annually 
Pay rate is dependent upon education & experience. 

ESSENTIAL FUNCTIONS:

• Develop and manage the assigned mining accounts by understanding the client’s goals and aligning Wagner’s products and services to meet them.
• Forecast and project the business opportunities on an annual basis.
• Develop comprehensive budgets for the mine sites in conjunction with the Mining SPM Representative.
• Develop Mining Business Plans for all assigned accounts.
• Assist in determining needs for capital, human, and technology resources to meet business plan.
• Assist in the development of the appropriate business contracts with Wagner’s Operations, Legal, and Executive Leadership.
• Lead continuous improvement projects.
• Ensure that the site is in good credit standing with Wagner. No relationship or any other business issues should reach Wagner’s leadership unexpectedly.
• Present all Wagner offerings that support the goals of the mine site.
• Know and understand all Wagner operations and functions that support the mine site.
• Develop and manage detailed plans connecting Wagner Mining with the respective corporate office, the site group and the operational improvement teams.
• Work closely with the local service manager, Mining SPM, to provide unified presence to mining account and meet the business plan.
• Understand client’s economic and business data including projections and help develop operational methods to support them.
• Develop trust-based relationships with all local and appropriate corporate operations employees.
• Other duties as assigned by Manager

ADDITIONAL RESPONSIBILITIES:

• Responsible for quarterly communications to Wagner executives and managers (financial health, non-financial goals, changes in resource requirements, etc).
• Develop plan to meet with key influencers regularly. Include measurement.
• Ensure all client issues are communicated to the appropriate Wagner area and that all issues are resolved.
• Utilize available technology to effectively communicate internally and with the client.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
• Works within and promotes corporate values.

KNOWLEDGE SKILLS AND ABILITIES:

• Extensive knowledge of mine operations systems.
• Must have excellent knowledge of mining machine applications.
• Proven leadership and management skills and ability.
• Strong computer skills.
• Skilled at making clear and persuasive presentations.  Able to build credibility quickly with all levels of the organization.
• Ability to work in and manage ambiguity, deal with issues or problems, work independently, drive for results and stay focused to accomplish objectives with a sense of urgency.
• Ability to think strategically and systemically.
• Ability to be flexible, creative and grasp complex concepts and execute ideas.  Motivated by challenges.
• Excellent written and spoken communication skills with individuals or in groups.
• Knowledge and skills to operate and understand Saleslink and customer contact management tools.
• Knowledge and skills to operate web-based information platforms.
• Appropriate manner, conduct, and grooming that adhere to company policy.
• Must have interpersonal skills sufficient to work cooperatively with people and consummate sales transactions.
• Must have a working knowledge of Caterpillar and competitive construction equipment product line and equipment application.

Minimum Education & Experience Required:

• High School Diploma or GED
• College Degree required 
• MSHA card
• 3-5 Years of administrative experience 
• 5+ Years of customer service experience 
• 5+ Years of Sales experience 
• 3-5 Years of Supervisory/Management experience 
• 1-3 Years technical/mechanical experience 

Physical Demands & Competencies:

• Standing, walking, talking, sitting, use of hands & hearing
• Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & Product Knowledge
• Microsoft Word, Excel, Power Point
• DBS
• CRM (Customer Relationship Mgmt)

Working Conditions:

• Loud
• Indoors/Outdoors

Travel:

• 50-75%

Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.  

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.