Military and Federal Business Development Specialist - MGA Homecare

Remote Role for North Carolina and Tennessee 

MGA Homecare has been providing Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services within the home and community-based setting for over a decade. In 2022 MGA has opened its doors to MGA Behavior Therapy which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities.
 
We aim to help our patients and their families by delivering high-quality clinical care in the comfort of their homes. Our goal is to make the lives of our patients and their families easier by demonstrating compassion and integrity at the heart of everything we do. By bringing individualized attention and support throughout every home. MGA Homecare is proudly serving the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and are here to be a resource for patients and their families.

The Military and Federal (Mil/Fed) Business Development Specialist is accountable for the development and execution of the business development strategy for a specific geographic area. The Mil/Fed Business Development Specialist is accountable to federal, state, local programs and contracts, accrediting bodies and MGA requirements.

The Mil/Fed Business Development Specialist sales strategy should be consistent with the business goals of the organization, and it is the Mil/Fed Business Development Specialist's responsibility to analyze prospects in the East Region and develop a specific business plan to maximize expansion. The marketing and business development strategy should encompass creating and maintaining new business relationships, expand on already established relationships and educating referral sources and payers within the healthcare continuum on the services offered by MGA. These referral sources include, but are not limited to, various healthcare facilities, military installations, Department of Veteran Affairs, Federal Workman’s Compensation programs, healthcare programs, insurance payers, physician groups, other government entities, and case management groups. The Mil/Fed Business Development Specialist will pursue targets that are large in scale or have the potential to be large in scale, incorporate multiple MGA divisions, and/or span the portfolio of multiple Business Development Managers.

The Mil/Fed Business Development Specialist manages an entrepreneurial mindset and develops a strategy to increase the organization’s visibility within the community and with various trade associations. The Mil/Fed Business Development Specialist has a responsibility to sell MGA’s full suite of healthcare services. They will collaborate with all appropriate departments and divisions to ensure implementation is a success.

Duties and Responsibilities:

1. Develops a comprehensive marketing and business development strategy for a specific geographic area based on the business potential of the area, needs of the community, and the capability of the local office(s) or business lines. This responsibility includes the development of a business plan and potential referral opportunities in the area
2. Collaborates with the local, regional, national and strategic sales teams to leverage our position in the market place
3. Collaborates with the Clinical and Operational team to understand customers and processes in assigned area to educate and answer questions regarding available services
4. Spends a significant amount of time engaging with customers in-person to educate on the services, features, and benefits of the company as a healthcare provider
5. Develops a comprehensive  pursuit plan with a targeted annual spread
6. Establishes new account relationships and acts as consultant to build relationship depth with current customers within assigned business area
7. Analyzes the needs of customers to create customized proposals that differentiate our service offerings in the market
8. Collaborates with the Director of Operations to understand and champion office capabilities and attributes during marketing and business development appointments
9. Aligns marketing and business development strategy with Area Vice Presidents and direct manager’s business strategy and vision
10. Achieves budgeted financial targets of assigned area
11. Responsible for accurate completion of all required reports and activity tracking in the CRM (once a CRM is in operation) to achieve company Key Performance Indicators (KPIs)
12. Educate customers on the various business lines of the organization, and maintains account collaboration with office counterparts
13. Collaborates with the Director of Operations and other Business Development Managers to ensure recruiting strategy is aligned with sales pipeline for successful delivery
14. Actively communicates business opportunities with regional and national team and continuously seeks to improve business development processes
15. Maintains an understanding of federal and state laws and healthcare reform affecting the organization’s business and educates customers and the office as to the impact of these matters in the business
16. Accountable to federal, state, local programs and contracts, accrediting bodies and MGA requirements
17. Performs other duties as assigned

Compliance & Ethics Expectations:

1. Participates and successfully completes the company’s compliance program requirements and adheres to MGA policies, and applicable federal and state requirements
2. Sets an example for other employees regarding how MGA’s Compliance Program is applied and observed every day when dealing with customers, business operations, or other team members
3. Reports potential violations of company policy, and/or applicable laws and regulations to the company hotline, through the chain of command, to the Compliance and Ethics Department, or through other channels made available by the company for reporting potential violations
4. Promotes an environment in which other employees are encouraged to report potential violations
5. As appropriate, provides input and suggestions regarding areas in which policies, procedures, workflows, and/or controls can be improved to enhance compliance

• Undergraduate degree preferred in Business, Marketing, Management, Communications, Public Relations, Healthcare Administration
• Minimum of two years business development experience in healthcare required or other relevant business development experience
• Must meet all federal, state, and local requirements
• Demonstrated ability to provide a high level of customer service
• Excellent verbal and written communication skills
• Proficiency and experience in public speaking
• Ability to work creatively, independently, and be self-motivated
• Frequent daily travel throughout the specific geographic area; overnight travel may be required (20% of time)
• Proficiency with computers, including Microsoft Office
• Proficiency in the English language

Benefits are available to eligible employees on the first of the month after 30 days of employment and include:

• Health, Dental & Vision Coverage
• Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
• Flexible Spending Accounts (FSA & LPFSA)
• Dependent Care Reimbursement Accounts (DCRA)
• Employee Assistance Program (EAP-available if enrolled in Health plan)
• 401(k) retirement plan
• Paid Time Off (PTO)
• 100% Company Paid Basic Life Insurance (if enrolled in Health plan)
• Voluntary Life Insurance
• Short & Long-Term Disability
• Critical Illness/Accident Insurance
• Hospital Indemnity Insurance
• Identity Protection Plan
• Legal Care Plan
• Pet Discount Program

All your information will be kept confidential according to EEO guidelines.

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