Military CustomerService/ Military Data Entry at CareerBuilder Premium Subscription
Atlanta, GA
About the Job
We are seeking a dedicated and detail-oriented Military Customer Service/Data Entry Specialist to join our team. In this role, you will be responsible for providing exceptional customer support to military personnel, veterans, and their families. You will address inquiries related to military services, benefits, and programs, offering clear, accurate information and guidance. This position requires the ability to communicate effectively through phone, email, and chat platforms while maintaining a professional and empathetic tone.
Your responsibilities will also include managing and entering sensitive military data into secure systems with accuracy and attention to detail. You will handle data entry tasks such as updating personnel records, benefits information, and service history. Ensuring compliance with relevant regulations, such as HIPAA or military-specific privacy standards, is essential. Additionally, you will assist in processing claims, scheduling appointments, and performing follow-up activities as needed to ensure smooth service delivery.
The ideal candidate will have strong organizational skills, an understanding of military processes and terminology, and a commitment to providing excellent service. Previous experience in customer service or data entry, particularly within a military or government-related setting, is preferred. This position requires someone who can work independently, manage multiple tasks efficiently, and handle sensitive information with the utmost confidentiality and professionalism.