Microsoft Messaging Engineer at Judge Group

Job Responsibilities:

• Identify Collaboration Opportunities: Proactively leverage collaboration technologies to solve business problems and enhance crew productivity.
• Microsoft Teams Management: Administer, manage, and optimize Microsoft Teams policies and governance to ensure seamless collaboration. Implement best practices for secure and efficient use.
• SharePoint Online Administration: Manage and administer the SharePoint Online environment, including site collections, permissions, and content management, ensuring high availability and performance.
• Power Apps Solutions: Provide environments and guidance for custom Power Apps solutions to automate business processes and improve workflow efficiency across departments.
• Outlook and Exchange Online Management: Oversee and manage Outlook and Exchange Online policies, including email security, compliance settings, and mail flow rules to ensure a secure and efficient email communication system.
• Automation and Scripting: Utilize automation tools and scripting languages to streamline operations within the Microsoft collaboration environment, reducing manual tasks and improving system efficiency.
• Continuous Improvement: Stay up-to-date with the latest collaboration and productivity technologies and updates to drive continuous improvement and innovation.
• Team Development: Train and mentor peers, contributing to the overall technical development of the team.
• Documentation: Create documentation, including project plans, procedures, and troubleshooting tips.
• Technical Support: Provide expert-level Tier 3 technical support for issues escalated from Operations. Diagnose and troubleshoot availability interruptions and other production issues, partnering with vendors when necessary.
• Special Projects: Participate in special projects and perform other duties as assigned.

Qualifications:

• Experience: Minimum 5 years of experience managing Azure and O365 subscriptions. In-depth understanding of Microsoft Azure, Azure Active Directory management, O365 platforms, Proofpoint on demand (PoD), and Proofpoint Secure Email relays.
• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field preferred, but not required.
• Technical Skills: Experience with PowerShell scripting and automation tools. Ability to research and recommend innovative, automated approaches for systems administration and IT tasks.
• Team and Project Focus: Demonstrated focus on team development and on-time project/solutions delivery.
• Soft Skills: Proven track record in adaptability, teamwork, problem-solving, coaching, influence, strategic thinking, results orientation, leadership, and change management.
• Analytical Skills: Excellent analytical and problem-solving skills.
• Communication Skills: Strong communication and collaboration skills, with the ability to train and support non-technical users.
• Certifications: Certifications in Microsoft technologies (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Teams Administrator Associate) are highly desirable