Manager, Originations - American Credit Acceptance

Overview

Summary/Objective

The Manager, Originations is responsible for the day-to-day operations of the funding and underwriting functions within the originations team. Responsible for maximizing loan performance and contract processing through effective execution/management of the credit function and team in accordance with all state and federal regulations as well as company policies and procedures while maintaining the highest level of service. Responsible for identifying needs and opportunities within the department and managing implementation processes. Responsible for developing associates and managing assigned teams to lead in the development of competencies and overall department skillset progression. This role operates fully onsite in our Spartanburg, SC office.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below.

• Providing leadership, management oversight, and effective operation of funding and underwriting associates
• Creating initiatives/programs to support business goals and objectives
• Developing and monitoring originations results and goals
• Will execute critical thinking and project management
• May assist with scheduling and seating for the department
• Responsible for improving performance on a group level
• Analyzes queue and process management workflow to ensure ACA’s production and performance goals are met
• Handles escalated issues from team members and supervisors
• Accountable for credit granting process, including consistent application of a credit policy, periodic reviews of existing loans, and assessment of creditworthiness for potential customers
• Accountable for oversight of funding process and identification and implementation of process opportunities
• Effectively communicates corporate and team objectives on a regular basis; Motivates and creates a positive working environment to achieve productivity and performance standards
• Ensuring professional relationships are established and maintained with dealer partners and consumers
• Assess associate development needs, drafts development plans, and monitors performance
• Prepares performance appraisals and provides feedback and recommendations. 
• Provides recommendations for hire, advancement, promotion or termination of employment
• Manages relations with other departments and functions internal to ACA – IT, Risk, Audit, Compliance, Finance, VMO, etc. 
• Trains and coaches associates to support the business objectives of the department
• Researching/analyzing special projects as assigned
• Other duties as assigned 

Qualifications

• 5+ years of supervisor experience with proven success in driving results and exceeding goals
• 1+ years of experience in the finance industry preferred
• Bachelor’s degree in finance, business administration or a related field is preferred
• Proven ability to lead and successfully manage a team
• Must be able to develop the skills of subordinates through goal-setting, delegation, training, and performance management
• Must be able to professionally communicate with all internal and external customers
• Outstanding analytical, problem solving, and decision making skills
• Sound business judgment and an ability to learn on the fly
• Ability to work under pressure and meet deadlines
• Excellent written and verbal communication skills
• Must have computer skills, including but not limited to MS Windows, MS Office, MS Outlook; must possess the ability to navigate internet browsers and common desktop applications
• Demonstrated ability to effectively lead and motivate a team
• Strong negotiation skills
• Must be a self-motivator while actively participating in a team environment

Supervisory Responsibility

This position will directly supervise a team of originations supervisors and support functions.

Work Environment and Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work

This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.

Travel

Up to 30% travel will be expected for this position.

EEO Statement

ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.