Mgr - Tariffs & Training at National Exchange Carrier Association

Position Title: Manager – Tariff and Training

Work Location: Morristown, NJ, St. Louis, MO, Denver, CO, Omaha, NE, or Atlanta, GA

Supervisory Position: No

Duties And Responsibilities:

1.Develop, execute and conduct training on telecommunications regulations, finance, tariffs, procedures and technology to NECA members and their agents. Employ a variety of training delivery methods including classroom, association meetings and webcasts.

2. Field tariff related inquiries from member companies on specific and unique tariff application issues. Research, counsel and provide correct tariff interpretations related to member companies' billing of regulated telecommunications services.

3. Develop appropriate training packages using adult learning techniques.

4. Update and inform member companies of tariff changes, rate revisions and FCC tariff interpretations in a timely manner .

5, Conduct in-house tariff training for staff to educate them on NECA's tariffs and various tariff

resources. Assist region staff with correct tariff applications in performing compliance reviews.

6. Perform other duties as assigned.

QUALIFCATIONS

Required Experience:

- 5-7 years in the following areas:

- Carrier Access Billing

- Exchange carrier relations

- Regulatory affairs

- Tariff interpretation

- Telecommunications

- Training

- Computer Skills

Desired

- Prepare and deliver oral and written information in formal and informal settings

- Lead/moderate meetings and conferences

- Work in teams, task forces, etc.

- Direct/coordinate work among teams/groups

- Create/develop new ideas/approaches

- Create/develop methods, procedures, training, etc.

- Analyze and develop problem solutions

- Provide technical support

- Manage/direct projects

- Provide customer service; develop and maintain customer rapport

- Training and Presentations

SUPERVISORY:

No

EDUCATION:

Bachelor's degree in Business Administration, telecommunications or related field, or

equivalent work experience.

 WORKING CONDITIONS: Normal office environment.

Travel Requirements: Travel up to 30% of time.

 HAZARDS: Those found in a professional office.

Salary Range:

The National Exchange Carrier Association Inc. is a membership association of U.S. local telecommunications companies. We are dedicated to helping our members provide broadband-based solutions to keep their customers connected on advanced communications networks.  

Benefits: Our benefits program has been designed with the needs of our employees in mind, providing assistance in balancing work and life today, as well as planning for the future. In addition to training and development, which supports employees’ vertical and horizontal growth opportunities, we offer a variety of benefits, many of which begin immediately upon hire.