Mgr, Admin/Payroll Operations - Hackensack Meridian Health

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in the 401(k) match and Travel Reimbursement. At www.TeamHMH.com,  you’ll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth.

Responsible for  work across all HMHAH divisions, providing PeopleSoft support and systems administration. Responsibilities include: providing support on PeopleSoft functionality; assisting individual administrative managers and accounting personnel to use the system effectively and efficiently; remaining available as a payroll 'expert' to help create cross company reports; working on data integrity issues that include such things as ensuring formulas, pay and deduction codes are consistent; creating documentation of cross-company procedures/policies/processes as appropriate; assisting as an intermediary for Corporate Payroll and HR issues, as needed. Responsible for continuing to provide hands-on payroll analyst and payroll administrator support to the administrative managers, including ensuring the accurate processing of all payrolls, the day-to-day processing and related reporting. Responsible for supervising all aspects of HMH home care locations including maintenance of medical records, employee records, medical supplies and accounts payable. 

• Supervision and Collaboration - Collaborate with the organization administrative managers to ensure accurate timely payroll processing and completion of all related duties for all divisions. Oversee the payroll data team members in conjunction with the administrative manager.
• Special Assignments - Responsible for handling special assignments and projects as assigned.  Demonstrate creativity and independent thinking.  Complete all assignments as directed, error free and within the appropriate time constraints. Consistently demonstrate the ability to work independently.
• Salaries Reconciliation - Research any discrepancies/variances with payroll, working with Corporate Payroll to verify correct amounts. Work with Human Resources for earnings for all HMHAH employees.
• Payroll Operations and Support - Provide first line support for all HMHAH payroll processors regarding payroll processing inquiries and issues. Determine if/when to elevate to Corporate Payroll. Ensure data integrity through the use of standard and custom reports.  Ensure standardization is maintained for earnings, deduction and memo codes across company codes; accumulators and calculations are accurate for all company codes and standardize where applicable. Coordinate system upgrades between PeopleSoft and Epic, HMH Information Technology and HMHAH payroll processors as needed.
• Payroll Reports - Responsible for completion and/or review of payroll reports. Verify Paid Time Off (PTO) balances to ensure that employees are not improperly paid.
• Training - Educate new staff on how to process adjustments. Assist staff as needed with payroll related issues.  Assist with resolving work-related issues that the associates may have. Train the new team members on PeopleSoft.
• Payroll Processing and Reconciliation - Complete processing of bi-weekly payroll. Work with the IT Department to fix any issues related to PeopleSoft and the payroll process.
• Paycheck Accuracy - Review payroll each pay period for accuracy in gross pay and deductions, calculating overtime properly. Review general ledgers with administrative managers for completeness and accuracy.
• Payroll Data Processing - Interact as necessary with the department/employee to ensure data is accurate and submitted in accordance with processing deadlines.  Enter adjustments to verify entries. Assure that appropriate codes are utilized and complete information input. Assure work is performed completely, accurately and in a timely manner.
• Record Retention - Assure documents for record retrieval are complete and accurate.  Assist customers/employees on a timely basis.  Send documents for retention at regular intervals in a timely manner.  Provides support for Electronic Medical Record (EMR).
• Payroll Support - Assist team members with issues regarding their deductions.  Have ability to demonstrate and communicate the calculation of overtime, visits rates, call back, holiday pay and/or any other pay code.
• Customer Support - Recognize grievance situations. Interact with employees in a constructive manner.  Log complaints when received and direct grievances to the manager.  Address inquiries effectively and provide accurate and timely responses where possible. Follow up on calls and questions in a timely and professional manner.  Utilize proper telephone etiquette.
• Communication - Responsible for communication with involved parties to ensure the smooth operations of the department. Remain in constant contact with administrative managers to be aware of changes in payroll deadlines. Interact as necessary with the department to ensure data is accurate and submitted in accordance with processing deadlines. Respond promptly to all phone and email messages to employees, managers within a reasonable time frame. Interact with VP/directors/managers regarding questions and open issues.
• Coordination with Human Resources and Recruitment - Provide payroll operations expertise when reviewing, revising or developing payroll related policies. Become PeopleSoft expert with cross-company access to develop and run reports for compliance reporting and ad hoc requests from Human Resources, Finance or other departments as needed
•  Maintain personnel files in compliance with HMH regulatory guidelines. Ensure records are accurate and complete.
• Oversee ordering of both medical and office supplies by managing and controlling expenses.
• Maintain all office machines. Ensure all equipment is kept in proper working order. Oversee the accounts payable vendor statements.
• Other duties and/or projects as assigned.
• Adheres to HMH's Organizational and Managerial competencies and standards of behavior.
• Lifts a minimum of 10 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 2 hours a day.

Education, Knowledge, Skills and Abilities Required:

• Bachelor's Degree or equivalent years of experience
• Knowledge of payroll systems and processes
• Minimum of 3 years of Payroll experience
• Computer Skills
•  Analytical Skills
• Customer Service Skills