Mesa, AZ - Sales Customer Service Associate - The Mint Dispensary

About Us

The Mint Dispensary was founded in Arizona in 2016 as a patient-centric, affordable, vertically integrated, state-licensed medical cannabis dispensary. The Mint’s commitment to its core values, patients, and community resulted in the exponential growth of its retail brand. This led to the successful opening of its second Arizona commercial indoor medical marijuana cultivation facility in 2018, where we proved that we are capable of being leaders in the cannabis industry.

Due to our consistent delivery of quality products, The Mint has continued to see a boom in growth, with six thriving locations in Arizona, two Michigan locations, and a brand new store in Missouri. We want to expand our dedicated team to continue promoting our growth and business needs!

Full Job Description

Mint Cannabis is seeking a Patient Service Representative to educate patients and provide information about medical cannabis and its uses while providing amazing customer service. At times, a patient service representative will be asked to cross-train and assist in other departments, such as administration and packaging. We want to maintain a fun, welcoming, professional environment for patients and coworkers.

Our ideal candidate will be ready to jump right into the team. Bring a positive attitude to work daily and have a desire to learn!

Essential Duties and Responsibilities:

• Check-in, verify the status and report patient allotment on the AZDHS system.

• Provides patients with education and information about medical cannabis and its uses.

• Assists patients with product selection in an efficient and timely manner.

• Processes patient orders and payments utilizing POS software.

• Operate, maintain, and close cash till and deposit the end of daily earnings.

• Assists management staff with daily operational needs. (This includes assisting in other departments when needed)

• Maintain a clean and professional environment for patients.

Knowledge, Skills, and Abilities Required:

• Applicant must be twenty-one (21) years of age; pursuant to A.R.S. §36-2801.10

• Applicant must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services, pursuant to A.R.S. § 36-2804.01

• Employment offers are contingent upon successful completion of the criminal background check conducted by the Arizona Department of Health Services, pursuant to A.R.S. § 36-2804.01 and A.R.S. §36-2801.10

• Valid Arizona Drivers License

• High school diploma or equivalent.

• Experience and education may be substituted for one another.
• Knowledge of the uses of medicinal cannabis and different methods of medicating.
• Knowledge of cannabis brands and products available on the Arizona market.
• General knowledge of cannabis product regulations, including dispensing procedures and patient transaction limits.
• Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.
• Excellent communication, customer service, and sales skills.

• Basic knowledge of Microsoft Office.

• Ability to work in a fast-paced environment.

Job Type: Full-time

Salary:  DOE

Location: Onsite; Phoenix, Arizona

Benefits:

• Employee discount
• Medical
• Dental 
• Vision
• Employee discount
• Flexible schedule

Schedule:

• 8-hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Education: High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

HOW TO APPLY: Please send a cover letter and resume. In the cover letter, please include your name, address, phone number, and email, and state which position you are applying for.

Salary: $13.00 per hour