Merchandise / Shipping Coordinator - Straub Collaborative

Purpose Summary:

The Merchandise/Shipping Coordinator is responsible for documenting, preparing, and trafficking of all merchandise through the studio from receipt of product to return to client.

Key accountabilities / Essential functions:

• Secures and documents all merchandise as it moves through the studio process including receiving shipment, tagging, and entering product into sample management systems or tracking document, as assigned. 
• Responsible for the product storage area including its efficiency and cleanliness.
• Notifies appropriate team members of product arrival. 
• Communicates merchandise issues with all individuals in which merchandise will come in contact with throughout the photo process.
• Distributes merchandise to all responsible parties throughout the photo process based on photo layouts and photo schedules, as well as collects merchandise after photo process is completed.
• Maintains database, spreadsheets, and forms to update status and location of merchandise for multiple parties including the Project Manager and Studio Manager.
• Ability to train and quality check co-workers on the processes and procedures of merchandise receipt, check in, product preparation, relocation, and product return.
• Ensure all products are prepared and packed for return to client. Initiates shipping coordination and determines method of shipment, utilizing knowledge of shipping procedures, routes, and rates. Schedules carriers and couriers.
• Attends pre-production, weekly, and client meetings as needed.
• Maintains supplies needed for Shipping and Merchandise prep.

Knowledge, Skills, and Abilities:

• Requires strong attention to detail and outstanding organizational and time management skills to handle multiple projects simultaneously with seamless execution.
• Requires both accurate and efficient data entry. 
• Solves non-routine problems in collaboration with his or her manager; takes initiative to modify procedures and processes and makes contributions that impact work team results as appropriate.
• Candidate should demonstrate planning skills and the ability to prioritize using information around due dates, clients, internal resource skill sets and when to escalate for assistance and awareness.  
• Ability to work both independently and within a changing team.
• Ability to handle frequent interruptions and adapt to changes in workload and work schedules.
• Being respectful and courteous when interacting with others.  A calm and collaborative demeanor is expected when working through conflict.  Must have the ability to open and receptive to feedback.
• Moderate-level skill in Microsoft Office suite, specifically, Word and Excel. Within Excel, the candidate should be able at a minimum to execute a search, sort a list by applying multiple filter settings, populate a new column of data in an existing spreadsheet and manage file conversions among csv and text-based files to Excel.
• Experience in utilizing web-based database management tools such is desired. (Examples: Shotflow, Workhorse, Barcoding software.)
• Experience using MAC operating systems is desired.
• Experience using digital communication tools such as Webex or MS Teams chat tools is desired.
• Must have proficient basic math skills and ability to read, write, and speak English.
• 10 key data entry accuracy.

Qualifications:

• 1-2 years general retail or fashion industry merchandising experience, 2 years of experience in shipping and receiving.
• High school degree or equivalent education
• Knowledge of photographic processes such as reading and interpreting style guides is a plus.

Physical Requirements:

The physical requirements described here are representative of those that must be met by this position. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and work on a cement studio floor for up to a full workday.
• Repetitive use of hands and fingers (i.e., packing, tagging, steaming, pinning, data entry).  
• Must be able to see and hear to gather and input information; respond to face-to-face and telephone inquiries.   
• Must be able to occasionally lift, push, pull, and carry materials weighing a maximum of 50 lbs. 
• Ability to walk throughout a warehouse floor following our internal safety guidelines.

Culture/ EEO Statement:

Straub Collaborative embraces diversity in a profound way and believes in the power of a shared table to bring people together, as we are committed to building a culturally inclusive team. We see diversity and inclusion as central to our organization. This means that we stand up against discrimination and harassment wherever we operate.

Straub Collaborative is committed to providing equal employment opportunity (EEO) and equal pay to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.