Mental Health Outpatient Clinical Manager - Holcomb Behavioral Health System

Our vast array of services - educational, employment, vocational, residential, rehabilitative, and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Job Description:The Clinical Manager has responsibility for overseeing the effective functions of multiple designated clinical programs, as well as providing direct services as necessary. Duties include supervising Clinical Coordinators and ensuring that services are provided according to best practice standards that promote client recovery. All areas are primary job functions unless otherwise indicated.Schedule: Full-Time, Monday - Friday, 8:00 am - 4:00 pmLocation: Exton, PAProgram: Mental Health OutpatientSalary: 78,000 /yearJob Functions:

• Effectively implement program goals regarding service delivery.
• Conduct regular program staff meetings to meet the administrative needs of the program.

• Use Word, Excel, Clinician's Desktop, and Groupwise effectively.

• Report to direct supervisor, and other administrative staff as required, in a timely and comprehensive manner.

• Maintain the program in full compliance with all applicable licensing standards, contractual requirements, and agency policies.
• Assist supervisor in evaluating program effectiveness and developing an annual program plan.
• Oversee effective documentation of program compliance with Performance using improvement indicators, census, and other utilization data
• Collect outcome data and assess the efficacy of program services.
• Review preliminary responses to client complaints/grievances before submission to the corporate office.

• Conduct continual evaluation of the program and develop strategies to implement performance improvement activities as indicated.
• Oversee the timely and effective reporting of incidents through the incident management system.
• Maintain professional relationships with clients, payers, and community support service representatives and agencies.
• Participate in interagency meetings and represent the agency in an effective professional manner.
• Provide routine reports documenting program achievements and areas for continued improvement.
• Prepare formal proposals for service enhancement or expansion in response to RFPs or other growth opportunities.
• Attend relevant external events to perform marketing activities.
• Ensure that program service delivery and program operating costs are within budgeted parameters.
• Assist direct supervisor with the preparation of annual budget per agency and contract guidelines for all designated programs.
• Maintain effectiveness in providing all authorized client services and providing supporting documentation for re-authorizations, as necessary, promptly.
• Ensure that designated programs submit timely and accurate payroll and billing documentation.
• Interface with the Accounting Department, as needed, to resolve billing issues that require program intervention.
• Provide direct supervision to Clinical Coordinators through individual and group supervision
• Provide direct supervision to Clinical Coordinators through individual and group supervision.
• Maintain 24-hour availability to program staff and management for emergency consultation.
• Provide direct back-up supervisory support to programs, and direct service to clients as needed.
• Ensure all program services are compliant with recovery and cultural competency principles.
• Orient and mentor new Clinical Coordinators and other staff as necessary to the agency policy and procedures, the applicable Standard Operating Procedures (SOP), and licensure/regulatory/contractual demands of the program.

Requirements: Master's Degree in a behavioral health disciplineEducation: Four years experience in the behavioral health field, with two years of increasing supervisory responsibility for staff with Master's Degrees.Licensure/Certifications: Licensed LPC, LCSW strongly preferredClearances: Pennsylvania Act 33 & 34 clearance, Verification that employee is not on any Medicaid/Medicare Exclusion listNote: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified under Education and Experience.What's in it for you?Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through "Tickets at Work"
• And More!

Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.#cpa610