Member Services Associate - Harvis, Inc.
Tobyhanna, PA 18466
About the Job
At Harvis, Inc. we work to support business owners, their managers and Human Resource “departments of one” giving them a trusted HR Partner.
Harvis is not a temporary staffing agency. We partner with clients to help identify and hire the right employees.
Our client, Pocono Farms Country Club (Tobyhanna, PA), is looking for a friendly, upbeat and outgoing individual with a positive attitude to fill the full-time role of Member Services Associate for our active and growing Homeowners Association. Candidates should be able to provide polite and professional service via phone, in-office visits, mail/email and perform a wide range of administrative and office support activities in order to facilitate the efficient operation of the Association.
Position Responsibilities:
- Performs a wide range of administrative duties in a professional and timely manner.
- Receive all walk-in residents at the office, assist them with whatever their needs may be.
- Answer phone calls in a positive and professional manner and address whatever the need may be.
- Provide office support to include but not limited to document preparation, answering telephones, emails, photocopying, and all day-to-day office work. General clerical duties including photocopying, filing, faxing and mailing.
Applicants must be a self-starter, comfortable working independently in a fast-paced office to execute the assigned tasks.
Benefits:
- 401(k) with match (after one year).
- Dental Insurance (after 90 days).
- Health Insurance (after 90 days).
- Paid time off (begins to accrue at start of employment).
- Discounted meals.
- $10,000 company-paid term life insurance policy (after 90 days).
- Voluntary additional benefits, including insurance through AFLAC, short- and long-term disability, discounted meals, reduced price gym and golf membership.
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Keyword: Member Services Associate
Required Experience:
Qualifications:
- High school diploma required.
- Professional communication and interpersonal skills, written/verbal, strong phone skills.
- Able to work efficiently with the ability to handle difficult situations tactfully at times. Ability to multi-task on a variety of levels.
- High level of organization and attention to detail.
- Provide a high level of organization and customer service assistance to our Residents.
- Maintain a professional demeanor in all interactions with residents while exercising diplomacy.
- Strong computer skills - must be proficient with Windows, Word, and Excel.
- 2 + years related clerical and administrative support experience required; HOA management related experience is a plus.
- Saturday hours required.
- TOPS or similar property management system experience preferred.
From: Harvis, Inc.