Member Service Representative - Kohler Credit Union

Are you ready to kickstart an exciting career journey where you get to engage with members daily, contribute to a vibrant team, and grow in a supportive work environment? As a Full-Time Member Service Representative at Kohler Credit Union in Kohler, WI, you'll have the chance to showcase your sales skills, collaborate with a dynamic group, and achieve a healthy work-life balance. If you possess emotional intelligence, a passion for customer service, and thrive in a customer-centric atmosphere, we want you on our team.

Make a difference in the lives of our members while enjoying a competitive pay rate of $20/hr. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Pension, and Paid Time Off. Don't miss out on this fantastic opportunity - apply today!

What it's like to be a Member Service Representative at KCU

As a valued Member Service Representative at Kohler Credit Union, you'll thrive on building lasting connections with our members. Your expertise in financial products will shine as you actively listen to our members, identifying their unique needs and offering tailored solutions to enhance their financial well-being. Moreover, your versatility will come into play when you step in as a backup for the call center, providing top-notch assistance to members through various communication channels. Whether it's handling basic transactions or guiding members through the membership process, your dedication to customer satisfaction will make a meaningful impact on their financial journeys.

Requirements for this Member Service Representative job

To excel in the role of a Member Service Representative at Kohler Credit Union in Kohler, WI, you should possess a high school diploma or GED, along with previous experience in a customer service role that highlights your exceptional communication and problem-solving skills. Proficiency in Microsoft Office applications will be essential for navigating various software tools used in day-to-day operations, while having basic math skills will aid you in accurately conducting financial transactions and assisting members with their account inquiries. Your ability to multitask effectively, adapt to different situations, and maintain a customer-focused mindset will be key in delivering exceptional service to our members.

Knowledge and skills required for the position are:

• High school diploma or GED
• Prior experience working in a customer service capacity
• Proficiency with Microsoft Office
• Basic math skills

Will you join our team?

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!