Meeting Account Manager - AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

The Meeting Account Manager manages and supports all operational and logistical activities for meeting and event related activities, may liase with a third party vendor as appropriate. The Meeting Account Manager is responsible for working closely with specified clients to follow a comprehensive meetings and events calendar that aligns with business owner strategies and objectives. This role works closely with internal counterparts to execute successful meetings and events.

Responsibilities

• Implementation and maintenance of the effectiveness of the quality system by ensuring strategic meeting management operations and standards for their customer account base.
• Consults with the internal stakeholders in the planning phase of individual events. Develops initial meeting specifications, budget and facilitation of event approvals. Assists in developing a meeting format to achieve stated business objectives.
• Liaison with Central Sourcing and client to complete site search and present strategic venue selection recommendations for approval. Liaison with Central Sourcing, client and Purchasing to execute contract and initiate purchase order. Liaison with preferred logistics provider to ensure that when sourced program is turned over to the appropriate preferred vendor for operations, the client expectations and operational standards are clearly defined.
• Attends client off site meetings and events as necessary to support effective execution by the preferred logistics provider. Act as a resource to the client and logistics provider by sharing appropriate and relevant institutional knowledge critical to positive event outcomes. Observe and document supplier performance strengths and areas of opportunity.
• Ensures meetings are conducted consistent with Policy and ensure HCP compliance across all aspects of meeting planning (meal limits, transfer of value related etc.)
• Ensures logistics compliance across all aspects of meeting planning
• Manages web registration request process for meetings (Create, Review and test Web registration, get meeting business owner feedback). (Collaborate with TPV ).Manage invitation and reminder process for attendees (Review with BO, review/approve/deny deviation requests from TPV)
• Manages the TPV through all of the planning and close-out of the meeting. Trigger TPV status in Lanyon (as necessary)
• Manages /Reserve air, ground transportation and rooms (Setup, send info. to attendees and due date, Request final arrival/departure manifest etc). Supervises TPV activities.
• Participates with Management in the assigned business in the annual planning / budgeting process. Identify all meeting activity and provide assistance as required in budgeting for this activity.
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• Bachelor’s Degree is required
• Certified CMP / CTSM
• 7+ years of work experience
• Meeting Management
• Knowledge of attendee management
• Management of suppliers
• Ability to manage multiple project deadlines
• Cross-functional collaboration
• Good communication/presentation skills, written and verbal
• Shows high level of initiative and ability to work independently

Key Stakeholders 

Internal Stakeholders (Brand team National Sales Managers, Sales Directors, General Managers, Vice Presidents

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html