Medical Sales - LASIK Patient Counselor - La Jolla LASIK Institute

Title: Patient Counselor

Classification: Full-Time, Non-exempt

Department: Sales

Location: San Diego, CA

Salary Range: Base plus commission

HELP ME TAKE OUR LASIK CENTER TO THE NEXT LEVEL!

"As the President/CEO of our LASIK center, I am looking for motivated, talented and driven salespeople to close business and sign up new patients and referral sources. This is a true blue sales role – qualifying, determining pain and need, presenting to the prospective referral sources and patients, and closing on one of a variety of options for our patients and referral sources. Our value proposition to our patients is obviously very high, making it a compelling sale. For this role, we’re not overly interested in particular industry background and experience although experience in the healthcare field is very helpful. If you have a proven track record of sales success, let’s talk.”  

We are committed to our core values:

World Class Results

Personalized Care

Respect

Integrity

These values are alive at our company and we live them every day while pursuing our purpose of “We don’t just improve vision.  We make dreams come true.”

For the “A player” sales professional looking for something special and who can answer "yes" to all of the following questions, this is the opportunity for you.

• Have you been a top producer wherever you have been?

• Can you quickly develop rapport and trust with prospects?

• Are you able and willing to pick up the phone to contact prospects, to follow up and to make things happen?

• Do you make a strong, positive and impactful first impression on people?

• Are you seeking an atmosphere of open and direct communication, clear and mutually established priorities and expectations, and a culture of accountability?

• Are you 100% committed to meeting and exceeding sales targets and metrics (# of calls, appointments, presentations, patients and referral sources signed, etc.)?

• Do you genuinely enjoy engaging people, asking questions, understanding needs, and communicating ideas and solutions?

• Can you present confidently and persuasively to prospects both in person and over the phone?

If you answered "yes" to these questions, we want to meet you!  

Our Company

We are a successful locally-owned and privately-funded eye institute.  With a highly personalized and medically world-class system of patient care, we make dreams come true for people frustrated with the limitations of glasses and contact lenses.  Every day, we help people achieve great vision, which we find frees them to do great things in their lives. While many LASIK companies have gone out of business or are struggling mightily, ours continues to grow and is positioned to continue to more than double revenues again this year.

The Position

The sales position plays a critical dual role:  1) closing patients coming into our practice interested in laser vision correction 2) diligently following up with prospective patients 3) closing incoming telephone and email leads/inquiries generated by ongoing marketing.  You will be expected to meet or exceed quotas in activities as well as results.

Responsibilities

• Consistently make outbound phone calls to prospective patients, some warm, others cold.

• Professionally handle incoming inquiries from prospective patients who respond to any of a variety of marketing campaigns and channels.

• Develop bonding and rapport with prospective and existing patients and referral sources.

• Follow up relentlessly (and respectfully) on qualified prospective patients

• Mandatory participation in regular sales meetings and extensive and ongoing training.

• Bringing your own flair to the process, delivering compelling presentations.  

• Thoroughly develop professional and powerful powerpoints, scripts and other materials to effectively close business.

• Meet required and mutually agreed upon quotas for all key metrics (calls, appointments, presentations, closings, etc.)

Qualifications

Core values, abilities, and demonstrable track record of success are more important to us than direct experience.  That being said, an ideal candidate would have the following:

• Ability to demonstrate clearly that you have succeeded tremendously in sales in prior positions

• A burning desire to succeed

• Demonstrable ability to effectively present both over the phone and in person

• Some health care sales background very helpful but not absolutely mandatory if you have proven track record of success in sales

Benefits

We are committed to maintaining a motivated, positive work environment full of great people who share, demonstrate, and live our core values.  Take pride in working for a company that lives its core values, vision and mission/purpose and continually provides tangible value and benefit to its patients and referral sources, employees, and investors.  Our benefits include:

• Competitive compensation package

• Quarterly discretionary bonus subject to personal and practice performance.  

• Outstanding working environment

• Access to benefits such as health and dental coverage, retirement plan, flexible spending accounts, and paid time off, subject to plan terms and our policies.
  

• Working with other “A players” with a burning desire to be the best

Apply

If you feel you are an outstanding, professional salesperson and are up for our challenging, demanding, and rigorous hiring process, and would like to join a dynamic, growing company, please submit your resume, cover letter, and a joke through the website.

Phone calls are not accepted.