Medical Sales Branch Manager (Toledo Area) - Rotech Healthcare Inc.

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment.  We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Summary

We are seeking a dedicated Location Sales Manager. Responsible for dual marketing/operational role to promote location growth and profitability; managing daily operations, communicating company’s philosophy and objectives to location staff; and marketing core services and products to ensure that the referral source receives the highest quality service. 

This position is for our NEW Toledo, OH location opening March 2024

Essential Duties and Responsibilities

• Accountable for achieving active and potential referral accounts and growth targets
• Accountable for revenue and market share growth
• Accountable for the financial and operational performance of the location
• Assures competencies are completed prior to staff doing tasks independently where required per policy
• Assures monthly update of Active Referral Account reports and semi-annual update of market analysis reports
• Consist of 50-70% operations and 30-50% sales
• Develops a strategic plan to maintain and increase market share based on geographic boundaries and population demographics
• Develops and maintains working knowledge of current Medicare, Medicaid, insurance regulations and FDA/DOT and JCAHO guidelines
• Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
• Interviews and hires staff as needed as approved by senior management with emphasis on recruiting best-qualified candidates
• Maintains account record profiles on all referral sources
• Manages billing; ensures that all required documentation including, but not limited to certificates of medical necessity and assignment of benefits required for reimbursement are procured in a timely and efficient manner
• Manages inventory to ensure levels are met and company assets are monitored and controlled
• Monitors and acts on the company’s growth plan in order to achieve or exceed the location’s budgeted goals
• Responsible for total loss and profit of branch
• Runs morning meetings systematically and reviews action items from meetings on a regular basis
• Performs other duties as assigned

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

• Bachelor’s Degree in Business or related field
• Two year’s job-related experience; or equivalent combination of education, training and experience in HME / DME, durable medical equipment, home health industry, or business
• Minimum of one year prior supervisory experience
• Minimum of three year’s experience in home health industry and durable medical equipment

Skills, Knowledge and Abilities

• Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely manner
• Helpful, knowledgeable and polite while maintaining a positive attitude
• Interprets a variety of instructions in a variety of communication mediums
• Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
• Knowledge of insurance policies and requirements
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Physical Demands

• Lift and carry up to 10 pounds
• Requires sitting, walking, standing, talking or listening
• Requires close vision to small print on computer and or paperwork

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Type on a computer and or a tablet
• Internet navigation and research
• Microsoft applications including but not limited to Word, Excel, Power-Point, Publisher, Access, etc.
• Office equipment; fax machine, copier, printer, phone and computer

Benefits

• Generous paid time Off and paid holidays
• Overtime pay for non-exempt hourly positions based on business needs
• Commission for Account Executives
• Fixed and variable rate car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunities 
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)
• EAP
• 401k
• Medical, Prescription, Dental and Vision
• HSA and FSA/Dependent Care FSA
• Life Insurance, Disability, Accidental death, Identity protection and Legal services
• Meru Health Mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings solutions programs
• HEPB and TB vaccinations 

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.