Medical Records Representative - United Surgical Partners International

AdventHealth Mills Park Surgery Centeris a DeNovo single-specialty outpatient surgery center that specializes in urology, located in Orlando, FL. We are an affiliate of United Surgical Partners International, providing first-class surgical services for local communities. USPI’s mission is to treat each patient and every family as if they were our own. Each patient, each family, each and every time, and we recognize our employees as our number one asset. If you share our mission, please reach out to discuss joining our team.

Job Summary:

The Medical Records Clerk is responsible for collecting, maintaining, and making available to authorized users timely, accurate and complete patient health information.

• Minimum 1-2 years of hospital or medical records experience required.
• Knowledge of The Joint Commission Standards
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the center as a whole.
• Must be detail oriented.
• Must be able to communicate verbally and non-verbally in a professional manner.
• Must be able to adhere to hospital financial and admitting policies.
• Ability to promote positive relationships with patients and staff.
• Must know insurance verification and collection processes.
• Must have problem solving and decision making skills.
• Professional appearance.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.