Medical Records/Office Manager - Personalized Nursing Light House INC

PNLH preference for candidates with training in, and experience with, providing trauma related services.“We take affirmative efforts to hire individuals with disabilities, including those in recovery”.

Personalized Nursing LIGHT House is a premier behavioral health care provider with 34 years of specialized addiction treatment service serving the adult population. We have locations in Plymouth, Canton, Madison Heights. Our mission is to be an innovative and effective behavioral healthcare corporation (utilizing the LIGHT model of care), that strives for excellence clinically as well as administratively. Specifically, our intent is to increase client well being, decrease addiction severity, improve the quality of clients' mental and physical heath and contribute positively to society. All services will integrate substance use disorder, mental health and primary health care treatment in cohesive and client-centered programs.

POSITION SUMMARY:

Position Summary Under direction of the Site Director, provide secretarial and medical records services for the IOPD program.

Key tasks and Responsibilities:

1. Be timely and courteous when handling all customer interactions and administrative duties.

2. Create new medical record within 24 hours of client admission

3. Break down medical record by the end of the week of all discharged clients

4. Conducts quality assurance reviews of medical records of discharged clients within one week of their discharge.

5. Cheerfully relate to staff and clients – set the tone for the healing environment, which is essential for PNLH’s success.

6. Process billing for evening program participants

7. Files charting accurately with the goal being completed daily (minimum completed weekly)

8. Show compassion to all.

Educational Requirements: High School Diploma or GED.

Experience/Requirements: Strong organizational skills, good verbal and communication skills, required. Previous office experience desired. Database and Excel experience preferred. Previous billing experience preferred.

Reporting Relationship

This position reports to the Site Director.'

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Work Remotely

• No