Medical receptionist - Excel Orthopaedic Specialists

At Excel our mission is simple: to provide the very best in medical services for those who come to us with orthopedic problems and injuries. Come join us and help make a difference in our patient's lives. This position includes:

• Greet and check-in patients in a friendly and professional manner
• Schedule and confirm patient appointments using medical scheduling software
• Problem-solve and schedule optimization
• Collect and verify patient information, including insurance details, co-pays and payments as needed
• Communicating proactively with clinical staff and billing staff regarding any issues concerning patient care
• Maintain patient records and ensure they are accurate and up-to-date
• Follow HIPAA guidelines to protect patient confidentiality
• Assist with medical administrative tasks, such as filing and organizing documents

• Ability to communicate clearly and effectively with a diverse population
• Experience working with electronic health record systems, such as eClinicalWorks
• Knowledge of medical terminology and procedures
• Strong communication skills, both verbal and written
• Ability to multitask and prioritize tasks in a fast-paced environment
• Familiarity with phone systems and handling incoming calls professionally

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