Medical Receptionist - Foot & Ankle Specialists of New Jersey

• Greet and register patients according to established protocols.
• Assist patients to complete all necessary forms and documentation including medical insurance and ensure patient information is accurate including billing information.
• Inform patients of medical office procedures and policy.
• Maintain and manage patient records via scanning of documents.
• Answer incoming calls and assist with inquiries.
• Schedule patient appointments/re-scheduling.
• Collect co-pays and payments.
• Obtain external medical reports as required by medical professionals.
• Respond and comply to requests for information.
• Complete other clerical duties as assigned.
• Maintain stock of forms and office supplies.
• Ensure reception area is well maintained.
• Safeguard patient privacy and confidentiality.

• High school diploma and/or equivalent work experience.
• Knowledge of medical terminology, procedures and diagnosis.
• Knowledge of computer and relevant software applications.
• Knowledge of general administrative and clerical procedures.
• Working knowledge of healthcare insurance preferred.

• Communication skills - able to listen effectively and express oneself in a clear and articulate manner.
• Information collection and management - able to collect, organize and monitor data efficiently.
• Planning and organizing - able to multi-task, prioritize and schedule tasks and activities.
• Attention to detail - able to produce accurate and high quality work through concern for all areas involved.
• Customer service skills - able to develop good customer relationships with a focus on achieving customer satisfaction.
• Adaptability - able to adjust approach to meet changing demands and situations including dealing with diverse people.
• Confidentiality - able to maintain confidentiality and adhere to ethical standards.

Podiatrists located in Scotch Plains and Union NJ