Bilingual Medical Receptionist - The IMA Group

Company Overview:

For over 30 years, The IMA Group has been dedicated to enhancing the livelihood and productivity of individuals and organizations navigating challenging periods of health, work and disability while actively contributing to the development of new medical treatments and clinical advancements. At IMA, we are not just a company; we are a community committed to making a difference.

Job Summary:

The IMA Group is seeking a skilled and customer-focused Bilingual Medical Receptionist to join our team. The ideal candidate will be responsible for managing the front desk, providing excellent customer service, and ensuring efficient administrative operations in a fast-paced medical office environment. 

Our new Bilingual Medical Receptionist will play a crucial role in creating a positive first impression for our patients and supporting the overall success of our facility. The hours for this position are 10:00am-closing with rotating hours on Saturdays as needed.

Responsibilities:

• Greet patients and visitors in a courteous and professional manner, ensuring a welcoming and friendly environment.
• Register new patients, schedule appointments, and manage patient records.
• Answer phone calls, handle inquiries, and assist in maintaining a smooth patient flow.
• Maintain patient records and update information in the electronic medical records system.
• Handle administrative tasks such as filing, data entry, and maintaining office supplies.
• Collaborate with medical staff to ensure a smooth patient check-in and check-out process.

Qualifications:

• High school diploma or equivalent, with 1-3 years of receptionist/customer service experience, preferably in a medical setting.
• Strong communication skills, proficiency in office equipment and basic software.
• Organized, multitasking abilities, and familiarity with medical terminology are a plus.
• Bilingual in both Spanish and English is required.

Benefits:

• Complete Health Coverage: Comprehensive Health, Dental, and Vision Insurance packages to ensure your well-being.
• Balanced Lifestyle: Generous paid time off, holidays, and a floating holiday to maintain a healthy work-life balance.
• Retirement: A 401k plan with employer matching for a secure financial future.
• Comprehensive Benefit Offerings: Benefits include LTD, STD, Flexible Spending Account, Voluntary Life, Voluntary ADD, and Company-paid Life Insurance and ADD coverage.
• Tuition Assistance and Student Loan Repayment Assistance: Benefit from IMA’s tax free tuition reimbursement and tax-free student loan repayment assistance program to fuel your ongoing educational journey and to help you pay for the degree you already have!
• Family Support: Paid maternity leave and paid parental leave reflecting our commitment to supporting families.
• No on Call Responsibilities: When you are home, you can leave work behind.

The IMA Group is an Affirmative Action/Equal Opportunity Employer

Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.

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