Medical Practice Patient Representative - Nuvance Health

Description

$500 Sign on Bonus (Externals Only)

Title:Medical Practice Patient Representative (Clerical Assistant)-Rhinebeck General Surgery Department- Monday-Friday 8:00am-4:30pm. 

Summary:Provides clerical and administrative support and coordinates the patient care activities for physician practice.

Responsibilities:

1. Ensures accuracy of patient's information, including demographics and insurance.

2. Performs reception of customers and communicates pleasantly and effectively.

3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication.

4. Registers, verifies and schedules patient appointments, testing, and referrals.

5. Reschedules cancelled, no show, tickler appointments.

6. Processes record requests, including the copying, billing, charging and recording.

7. Collects co-pays and reconciles moneys for deposit.

8. Obtains and coordinates record retrieval for new and established patients.

9. Completes audits as assigned.

10. Performs intake and processing of medical records and other documentation and correspondence via eFax.

11. Presents a professional appearance and image.

12. Fulfills all compliance responsibilities related to the position.

13. Performs other duties as assigned.

Other information:
Required:High School Diploma/GED. MS Outlook, Data Entry, Excellent Communication Skills (written and verbal).
Minimum Experience: six months
Desired: Practice Management System experience, Medical office experience, MS Excel.

Location: Rhinebeck-NDH 6511 Springbrook Avenue

Work Type: Full-Time

Standard Hours: 40.00

FTE: 1.000000

Work Schedule: Day 8

Work Shift: 8am - 4:30pm

Org Unit: 1413

Department: Rhinebeck General Surgery

Exempt: No

Grade: S3

Salary Range: 

$16.0000 - $29.5147 Hourly

Working conditions:
Essential:
* Some manual skills / motor coord & finger dexterity
* Little or no potential for occupational risk
* Medium to Heavy effort. May exert up to 35 lbs. force
* Generally pleasant working conditions.

EOE, including disability/vets.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.