Medical Practice Patient Representative (Clerical Assistant)-Rhinebeck General Surgery - Nuvance Health
Rhinebeck, NY 12572-3709
About the Job
Description
1. Ensures accuracy of patient's information, including demographics and insurance.
2. Performs reception of customers and communicates pleasantly and effectively.
3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication.
4. Registers, verifies and schedules patient appointments, testing, and referrals.
5. Reschedules cancelled, no show, tickler appointments.
6. Processes record requests, including the copying, billing, charging and recording.
7. Collects co-pays and reconciles moneys for deposit.
8. Obtains and coordinates record retrieval for new and established patients.
9. Completes audits as assigned.
10. Performs intake and processing of medical records and other documentation and correspondence via eFax.
11. Presents a professional appearance and image.
12. Fulfills all compliance responsibilities related to the position.
13. Performs other duties as assigned.
Required: High School Diploma/GED. MS Outlook, Data Entry, Excellent Communication Skills (written and verbal).
Minimum Experience: six months
Desired: Practice Management System experience, Medical office experience, MS Excel.