Medical Practice Patient Representative (Clerical Assistant) NHMP Norwalk Surgery - Nuvance Health

Description

Summary: Provides advanced level clerical and administrative support and coordinates the patient care activities for physician practice operations. Patient Advocate B performs the responsibilities of Patient Advocate A in addition to the accountabilities listed below.

Responsibilities:

1. Coordinates and schedules appointments and obtains authorizations for testing, referrals, surgical procedures, hospital procedures, hospital admissions.
2. Reconciles money and financial reports for daily office deposit.
3. Expected to be cross-trained and provide back-up for check in/out staff.
4. Coordinates and maintains physician schedules including, but not limited to, meetings, teaching, inpatient rounding.
5. Maintains and orders office supplies for efficiency of operation while ensuring budgetary controls.
6. Participates in the reengineering of workflows and process improvements throughout the practice to meet the requirements of programs such as Patient Centered Medical Home and Meaningful Use.
7. Completes audits and assists with tracking and reporting of information as needed.
8. Acts as a super user for telephone and/or scheduling systems.
9. Presents a professional appearance and imagine.
10. Fulfills all compliance responsibilities related to the position.
11. Performs other duties as assigned.

Other Information:

Required: High School Diploma/GED. Outlook, MS Excel, Data Entry, Excellent Communication Skills (verbal and written).
Minimum Experience: one year
Desired: Practice Management System experience, Medical Office experience, Hospital Scheduling.